Manager - Master Data Management
2 days ago
Job Description Inviting applications for the role of Manager, Master Data Management In this role, you will be responsible to perform day-to-day operations while maintaining SLA. Solving queries related to Vendor & Customer master data domain. This role will be reporting to the manager of MDM. The resource will be working with a cross functional team and will maintain, analyse, execute requests with utmost quality with eye for details with good experience in MDM- vendor & customer master. We are looking for some who should be open to work in any shift as per the business requirement. Responsibilities - Manage vendor master and customer master data and ensure smooth delivery of day-to-day work which is assigned (add / update / extend / deactivate). - Highlight and take appropriate help from the Lead on SOP deviations or issues - Take independent ownership of performance against all the assigned Master data processes and key categories such as hierarchies. - Accountable for the quality and accuracy - Collaborate with internal & external audit team for any challenges. Prepare relevant documents or evidence & supporting material to address audit finding and recommendations. - Plan and prioritize the workload to ensure that all assignments are delivered accurately to meet specified timelines (planning) - Ensure timely and accurate update of all master data records. Responsible for delivering all the tasks on-time, every-time. Ensure that the schedule is reviewed as circumstances change. (timeliness) - Be responsible for maintaining the SLA of each period and the delivery performance - Ensure that all the reports are maintained and cleared on time - Raise incident tickets to the relevant helpdesks when there is an issue - Participate in idea generation and improvement activities - Good knowledge of governing policies around vendor & customer data as per the area of work - Update /maintain the departmental procedures (SOP's) tools, and metrics for the master data team - Ensure all Data Quality KPIs (Key Performance Indicators) are met - Ensure that the company's master data business rules, policies and procedures are adhered - Identify gaps/missing information and coordinate with client stakeholders to fill those gaps - Identify continuous improvement opportunities. Qualifications we seek in you Minimum Qualifications - Any Graduate / Bachelor's degree (B. Com preferred) postgraduate/MBA preferred - Great at communication, collaboration (verbal and written) - Understanding of any ERP or relevant experience - Hands on experience on MDM platforms (SAP, Reltio, Oracle, JDE, etc) would be added advantage. - Good customer handling skills - Good understanding of Master Data Management activities across service lines and platforms. - Basic understanding of Source-to-pay (S2P), Order-to-cash (O2C) and Record-to-report (R2R). Preferred qualifications - Advanced use of MS Office (Excel, PowerPoint, Word) - Ability to define & solve problems, Collect Data, Establish facts - High Energy Level - Work with business units and process experts to resolve master data issues - Good years of relevant experience - - - - - -
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Manager - Master Data Management
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