Customer Support Associate
4 weeks ago
Laundryheap is an award-winning and industry-leading startup that is revolutionising laundry and dry cleaning We collect clean and return customers items in as little as 24 hours often making us the fastest in our industry Headquartered in the UK our service is available in 14 international markets and we re currently in the process of expanding further across Europe Asia and North America We are now looking for an energetic and detail-oriented individual to work for us in our overseas office Bengaluru India As we are an international brand operating across different time zones we require the potential candidate to be flexible in working in shift patterns Your responsibilities include but are not limited to Act as a primary operations contact for key partnerships Manage end-to-end order operations in line with partner agreements and process guidelines Proactively share updates with external stakeholders addressing changes and resolving issues promptly Collaborate with internal teams i e logistics payments tech to ensure smooth and timely execution of partner commitments discover opportunities to improve processes and deliver a superior partner experience An accurate and timely response through all communication channels including email live chat and partner platforms Resolve partner or customer complaints effectively and escalate issues where necessary Drive and achieve KPIs related to client satisfaction partner performance and operational excellence Ensure high standards of tone and language in all written and verbal communications to customers and internal stakeholders Minimum Skills Required Excellent communication skills in English written and verbal Proven experience in a client-facing role such as partnerships account management or customer success Strong organisational and analytical skills with attention to detail Familiarity with customer service tools e g Intercom Zendesk or similar Ability to balance multiple client accounts projects in a fast-paced environment Relationship-driven empathetic and able to build trust with diverse stakeholders Strong problem-solving abilities with a proactive can-do attitude Comfortable working cross-functionally to deliver client outcomes Desired Skills Experience 2-5 years experience in client operations or customer success roles Background in high-growth companies tech start-ups or service-oriented industries Proven success in managing B2B or B2C client relationships Experience in improving processes to enhance partner and customer satisfaction An analytical mindset with the ability to turn data into insights Flexible adaptable and able to thrive in dynamic evolving environments Highly motivated empathetic and eager to contribute to both client and company growth Work Schedule and Patterns 9-hour shift 8 working hours 5 days a week 2 week-offs based on rota Rotational Shifts - including night Office-based role We love to work with ambitious proactive people who have a can-do attitude and are confident decision-makers So if this sounds like you take this opportunity and apply to join the International Laundryheap Team today
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Customer Support Associate
1 day ago
Electronics City, Bengaluru, Karnataka, India MoSahay Associate Full time### We are hiring **Customer Support Associates** for a **Bengali voice process** at our Electronic City, Bangalore location. If you are passionate about helping people and have excellent communication skills in both **Bengali and English**, we want to hear from you! ### **Key Responsibilities**: - Handle inbound and outbound customer calls in...
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Customer Support Associate
2 weeks ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeCustomer support associates - A customer service associate **manages customer concerns with the objective of maintaining positive customer relationships with an organization**. - They interact directly with customers to listen to concerns, resolve problems, and recommend products and services according to the needs of each individual. - **Required skills and...
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Customer Support Associate
3 days ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeA customer support executive helps customers with their questions or problems, and ensures they have a positive experience.Responsibilities - Answer questions about products or services - Help troubleshoot issues - Process returns - Handle customer complaints - Provide solutions and alternatives - Follow up to ensure resolution - Record customer...
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Customer Support Associate
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full time1. **Job Title: International Customer support** 2. Quantification - PUC and Graduate (Bangalore University) 3. Pay Grade: 18K -32K take home 4. Shift Timing: Rotation shift 5. Free Transportation within 20Km 6. Language: Excellent English + Any Regional languages 7. Working days: 5 Days working 2 rotational week off. 8. Benefits: Cab for within 20 Km 9. 3...
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Customer Support Associate
2 days ago
bangalore, India Skill Veda Full timeJob Description: Job Role: Customer Support Associate Shifts: 6 Days a week and rotational shifts with night shift Compensation: ₹4.5LPA – ₹5.5LPA (Depends on experience) (Compensation includes PF and PGDM monthly fees of ₹6,666) Eligibility Criteria: This role is only for graduates (Postgraduates should not apply). You must have exceptional spoken...
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Customer Service Associate
1 day ago
Bengaluru, Karnataka, India Mosahay associate pvt ltd Full timeJob Role: - Customer support associate Required skills and qualifications: - Strong written and verbal communication skills with neutral Indian Accent. - Ability to communicate calmly and diplomatically with patients & co-workers. - Keen attention to detail, especially involving checking patient details and update the proper information in relevant...
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Customer Support Associate
3 days ago
Bengaluru, Karnataka, India Hunt Mantra Full timeJob Opportunity: Customer Support Associate—International Voice Process Location: Electronic City Phase 2, Bengaluru (On-site) Shift: US Shift (Immediate Joiners Only!) Industry: One of the biggest e-commerce companies Position Overview We’re looking for a customer support associate to handle customer inquiries in our international voice...
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Customer Support Associate
1 day ago
Bangalore City, Bengaluru, Karnataka, India 10x Growth Accelerator Full timeAmazon Customer Support Associate (Work From Office) **Job Type**: Full-Time | Work From Office Eligibility Criteria: Qualification: Minimum PUC (12th Pass) Language Requirement: Fluent in English (Versant Level 4) and Hindi Work Details: Work Mode: Work from Office Working Days: 6 days a week Shifts: Rotational Females: 8:00 AM - 8:00 PM Males:...
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Customer Support Associate
5 days ago
bangalore, India Skill Veda Full timeJob Description:Job Role: Customer Support AssociateShifts: 6 Days a week and rotational shifts with night shiftCompensation: ₹4.5LPA – ₹5.5LPA (Depends on experience)(Compensation includes PF and PGDM monthly fees of ₹6,666)Eligibility Criteria:This role is only for graduates (Postgraduates should not apply).You must have exceptional spoken and...
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Customer Support
3 days ago
Bengaluru, Karnataka, India Child Support Foundation Full timeCompany Name: - Altruist Technology Private Limited Process: - Ezeetap HQ Role: - Customer Support Qualification: - Degree Mandatory Language: - English and Hindi Experience: - 1 Years of Experience in Customer Support Salary: - 23KCTC Location: - Kudlu Gate, Krishna Reddy Industrial Area, Hosapalaya, Muneshwara Nagar, Bengaluru, Karnataka...
