Sales Order Associate

4 days ago

Bengaluru Karnataka, India London Stock Exchange Group Full time

**Job Description Summary**
- Responsible for the implementation of the order to billing process for various products /activities.
- Accountable for adhering to SOX compliance controls and 3rd party guidelines.
- Manage the order life cycle, order monitoring, permissioning and billing/credits/cancellations for new and renewal orders.
- Obtain information required to process orders (user data, product reference details, installation details, exchange requests, billing dates, sales codes, billing account contacts).
- Administer User ID's, passwords, etc. for online orders.
- Implement release of billing for all services and charges.
- Maintain accurate files for online trials, firm/gratis orders, client site billing and location details, and contact/user records on internal systems.
- Manage internal queries relating to order status, billing, permissioning, and compliance issues.
- On a back-up basis, handle inbound customer calls relating to product/ service queries, claims, subscription and accounts receivable queries.
- Lead adhoc initiatives with relevant groups, ensuring customer requests are successfully implemented.
- Spot trends and make recommendations for enhancing systems and procedures.

LSEG is a leading global financial markets infrastructure and data provider. Our purpose is driving financial stability, empowering economies and enabling customers to create sustainable growth.

Our purpose is the foundation on which our culture is built. Our values of **Integrity, Partnership **, **Excellence **and **Change **underpin our purpose and set the standard for everything we do, every day. They go to the heart of who we are and guide our decision making and everyday actions.

Working with us means that you will be part of a dynamic organisation of 25,000 people across 65 countries. However, we will value your individuality and enable you to bring your true self to work so you can help enrich our diverse workforce. You will be part of a collaborative and creative culture where we encourage new ideas and are committed to sustainability across our global business. You will experience the critical role we have in helping to re-engineer the financial ecosystem to support and drive sustainable economic growth. Together, we are aiming to achieve this growth by accelerating the just transition to net zero, enabling growth of the green economy and creating inclusive economic opportunity.

LSEG offers a range of tailored benefits and support, including healthcare, retirement planning, paid volunteering days and wellbeing initiatives.

We are proud to be an equal opportunities employer. This means that we do not discriminate on the basis of anyone's race, religion, colour, national origin, gender, sexual orientation, gender identity, gender expression, age, marital status, veteran status, pregnancy or disability, or any other basis protected under applicable law. Conforming with applicable law, we can reasonably accommodate applicants' and employees' religious practices and beliefs, as well as mental health or physical disability needs.

Job ID R0087020

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