Remote Voice

3 days ago


Bengaluru India CountriTech Full time

Job Description Position: Voice & Email Support Type: Remote Contract Location: Anywhere in India Working Hours: 78 hours per day (Night Shift India Time) Client: US-based Requirement: Need additional monitor apart from Laptop Compensation: - Email Support: 140 per hour - Voice Support: 160 per hour About the Role We are looking for dedicated and customer-focused professionals to join our support team. This role involves handling both voice and email-based customer queries for a US-based client. The ideal candidate should have excellent communication skills and be comfortable working night shifts. Key Responsibilities - Provide prompt and professional responses to customer queries via email and voice calls. - Troubleshoot customer issues and provide accurate resolutions. - Maintain high-quality customer service standards and meet performance metrics. - Document interactions and updates in the required systems. - Collaborate with the team to ensure seamless customer experience. Requirements - Excellent written and verbal English communication skills. - Ability to work 78 hours per day during night shift (IST). - Must own a Windows 11 laptop with an additional monitor. - Stable high-speed internet connection and a quiet work environment. - Previous customer support experience is a plus, but not mandatory. - Ability to work independently from any location in India. Compensation - Email Support: 140 per hour - Voice Support: 160 per hour


  • Remote Voice

    21 hours ago


    India SYGNEXT Full time

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    24 hours ago


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