voice process associate

4 weeks ago

India work4finance Full time

Company Descriptionhttps://www.seedfinserve.com/NOTE: our salary range is between 14000 to 22000Role DescriptionThis is a full-time remote role for a Voice Process Associate. Responsibilities include handling customer inquiries via phone, providing excellent customer service, resolving customer concerns effectively, and addressing service or product questions. The role requires you to assist with finance-related queries, ensuring customer satisfaction by offering accurate information promptly, and following business process outsourcing protocols. its sales process where you have to convince the client for the investment.Job Responsibilities:Strong sales skill and Communication skills, with the ability to address customer needs effectivelyAnalytical Skills to assess challenges, identify solutions, and make informed decisionsKnowledge or experience in Finance and Business Process Outsourcing (BPO) environmentsAbility to work independently in a remote setup while maintaining professionalismBasic computer and phone operation proficiencyPrior experience handling voice process roles is a plus

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