Process Associate
4 weeks ago
Job Description Senior Process Associate Primary Skills - Collaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service Desk Specialization - Systems Engineering: Engineer, Systems & Storage Job requirements - We are looking for a detail-oriented and proactive Sr. Associate to join our Customer Service Desk team, focusing on Order Management in a non-voice capacity. The ideal candidate will have experience working with SAP (preferably SAP SD) and managing end-to-end order processing through digital communication channels such as email, ticketing systems, and internal portals. ________________________________________ Key Responsibilities: - Manage customer orders through SAP and ensure accurate and timely processing. - Handle customer queries and issues via email, chat, and ticketing toolsno voice support required. - Monitor order status and proactively communicate updates to internal teams and customers. - Coordinate with internal departments (Sales, Logistics, Finance, etc.) to resolve order-related issues. - Maintain accurate customer and order data in SAP and other systems. - Investigate and resolve discrepancies in orders, pricing, and delivery schedules. - Generate and analyze reports related to order fulfillment, backlog, and customer satisfaction. - Document standard operating procedures (SOPs) and contribute to process improvements. - Support internal audits and compliance requirements related to order management. ________________________________________ Required Qualifications: - Bachelor's degree in Business, Commerce, Supply Chain, or related field. - 35 years (Sr. Associate) of experience in Order Management or Customer Service roles. - Proficiency in SAP SD module and familiarity with order-to-cash processes. - Strong written communication skills and attention to detail. - Experience with ticketing systems (e.g., ServiceNow, Zendesk) is a plus. - Ability to multitask and prioritize in a fast-paced, high-volume environment. - Proficient in MS Office (Excel, Outlook, Word)... ________________________________________ Preferred Qualifications: - SAP SD certification or relevant training. - Experience in shared services or global business services (GBS) environments. - Knowledge of EDI processes and customer self-service portals. - Familiarity with Lean or Six Sigma methodologies.
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Process Associate
3 weeks ago
India, Mysore Vlookup Business Solutions Pvt Ltd Full timeJob Description Company Overview Vlookup Business Solutions started as an outsourcing business company in India with a Vision to provide high customer satisfaction and follow the highest standards of professionalism. Process Associate Job Brief Vlookup Business Solutions Pvt Ltd Job Title: Process Associate Position Type: Full-Time Location: Mysore, KA We...
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Process Associate
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Hyderabad, India UWorld, LLC Full timeUWorld is a worldwide leader in online test prep for college entrance, undergraduate, graduate, and professional licensing exams throughout the United States. Since 2003, over a 2 million students have trusted us to help them prepare for high-stakes examinations. We are seeking a Process Associate for our Hyderabad facility who possesses industry best...
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Process Associate
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Hyderabad, Telangana, India Brillio Full timeAssociateUndergraduate with 2-3 years of experience in BPO/KPO or global customer service.Basic understanding of ERP systems.Knowledge of order management processes.Excellent written communication skills.Senior AssociateGraduate with 0-2 years of experience in BPO/KPO or global customer service.Basic familiarity with ERP systems.Understanding of order...
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Process Associate
1 week ago
Hyderabad, India RealPage Full timeWHO WE ARE: RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients...
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Process Associate
1 week ago
Hyderabad, India RealPage Full timeWHO WE ARE: RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients...
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Process Associate
5 days ago
Hyderabad, India RealPage Full timeWHO WE ARE: RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients...
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Process Associate
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Hyderabad, India CII - Model Career Centre Full timeGreetings from CII-MCC We are looking for Process Associate Job role - Analyzing company processes for delays, obstructions, and weaknesses. - Advising on process upgrades to improve production rates and reduce costs. - Assessing process orders. - Servicing and maintaining production equipment. - Troubleshooting processing issues. - Maintaining machinery...
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Process Associate
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Hyderabad, Telangana, India Kreavate Business Development Services Full timeCompany DescriptionKreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
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Process Associate
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Hyderabad, India vagarious solutions pvt.ltd Full timeWe are hiring Process Associate (Semi - Voice) Looking for Female Graduate with Good communication skills Salary - 15k (Take Home -12k) Location : Jubileehills, Hyderabad. Work from office **Salary**: ₹12,000.00 - ₹15,000.00 per month Schedule: - Day shift - Weekend availability **Education**: - Bachelor's (required) **Experience**: - total...
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Process Associate
1 week ago
Ahmedabad, India Zystamatic Private Limited Full timeJob Description Process Associate (EVBV) Job Description: In the role of Intake Process Associate, you will greet patients and collect personal information, medical histories, and insurance details relevant to admission for services. You will address patient inquiries and concerns. Success in this role will be demonstrated by your attention to detail and...