Process Associate
3 days ago
Job Description Senior Process Associate Primary Skills - Collaboration - SharePoint, VMWare Hybrid Cloud, Linux, O365 Administration, Data Center Management, Release Management, MS Dynamics Life Cycle Services (LCS), CITRIX, SCOM/SCCM, Server Administration, Asset Lifecycle Management, Disaster Recovery, Unix, Jboss, Service Desk Specialization - Systems Engineering: Engineer, Systems & Storage Job requirements - We are looking for a detail-oriented and proactive Sr. Associate to join our Customer Service Desk team, focusing on Order Management in a non-voice capacity. The ideal candidate will have experience working with SAP (preferably SAP SD) and managing end-to-end order processing through digital communication channels such as email, ticketing systems, and internal portals. ________________________________________ Key Responsibilities: - Manage customer orders through SAP and ensure accurate and timely processing. - Handle customer queries and issues via email, chat, and ticketing toolsno voice support required. - Monitor order status and proactively communicate updates to internal teams and customers. - Coordinate with internal departments (Sales, Logistics, Finance, etc.) to resolve order-related issues. - Maintain accurate customer and order data in SAP and other systems. - Investigate and resolve discrepancies in orders, pricing, and delivery schedules. - Generate and analyze reports related to order fulfillment, backlog, and customer satisfaction. - Document standard operating procedures (SOPs) and contribute to process improvements. - Support internal audits and compliance requirements related to order management. ________________________________________ Required Qualifications: - Bachelor's degree in Business, Commerce, Supply Chain, or related field. - 35 years (Sr. Associate) of experience in Order Management or Customer Service roles. - Proficiency in SAP SD module and familiarity with order-to-cash processes. - Strong written communication skills and attention to detail. - Experience with ticketing systems (e.g., ServiceNow, Zendesk) is a plus. - Ability to multitask and prioritize in a fast-paced, high-volume environment. - Proficient in MS Office (Excel, Outlook, Word)... ________________________________________ Preferred Qualifications: - SAP SD certification or relevant training. - Experience in shared services or global business services (GBS) environments. - Knowledge of EDI processes and customer self-service portals. - Familiarity with Lean or Six Sigma methodologies.
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Voice Process
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Hyderabad, India MoSahay Associate Full timeProcess Type : Voice process, Healthcare Grade : H1/H2 Having experience on AR Calling/RCM/Denail BPO Shifts: Rotational shifts - 9 Hours - Day Shifts, 5days Requirement : Communication skill will able to take a call. Cab: One way Cab & One way shuttle. WFO Interview Process: - 1st round: HR - 2nd round: Write Assessment(B2 Band Cutt-off) - 3rd round:...
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Process Associate
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India, Mysore Vlookup Business Solutions Pvt Ltd Full timeJob Description Company Overview Vlookup Business Solutions started as an outsourcing business company in India with a Vision to provide high customer satisfaction and follow the highest standards of professionalism. Process Associate Job Brief Vlookup Business Solutions Pvt Ltd Job Title: Process Associate Position Type: Full-Time Location: Mysore, KA We...
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Process Associate
3 days ago
Hyderabad, India USTAXO LLC Full timeWe are looking for a detail-oriented and organized Process Associate to join our team. The Process Associate will play a pivotal role in executing and enhancing operational processes, with a focus on efficiency and accuracy. This role is essential for maintaining high-quality standards and ensuring customer satisfaction. **Responsibilities**: **Process...
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Process Associate
17 hours ago
Hyderabad, Telangana, India 92e1cda6-78db-4378-beaf-7d03107ea863 Full time ₹ 2,50,000 - ₹ 6,00,000 per yearCompany DescriptionWe suggest you enter details here.Role DescriptionThis is a full-time on-site role for a Process Associate located in Hyderabad. The primary responsibilities include analyzing and optimizing processes to improve efficiency, providing exceptional customer service, collaborating with teams to address client inquiries or concerns, and...
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Process Associate
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Hyderabad, Telangana, India Brillio Full time ₹ 4,00,000 - ₹ 8,00,000 per yearAssociateUndergraduate with 2-3 years of experience in BPO/KPO or global customer service.Basic understanding of ERP systems.Knowledge of order management processes.Excellent written communication skills.Senior AssociateGraduate with 0-2 years of experience in BPO/KPO or global customer service.Basic familiarity with ERP systems.Understanding of order...
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Process Associate
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Hyderabad, India RealPage Full timeWHO WE ARE: RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you! We are the leading global provider of software and data analytics to the real estate industry. We navigate clients...
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Process Associate
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Hyderabad, India Kreavate Business Development Services Full timeCompany DescriptionKreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
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Process Associate
3 weeks ago
Hyderabad, India Kreavate Business Development Services Full timeCompany Description Kreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
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Process Associate
3 weeks ago
Hyderabad, India Kreavate Business Development Services Full timeCompany DescriptionKreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
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Process Associate
3 weeks ago
Hyderabad, India Kreavate Business Development Services Full timeCompany DescriptionKreavate Business Development Services is a forward-thinking company dedicated to offering innovative solutions in business development. With expertise spanning Employee Training & Development, Staffing Solutions, Overseas Education Services, Digital Marketing Training & Services, and Sales Consultancy, Kreavate tailors its services to...
