Process Associate

WHO WE ARE:
RealPage is changing the technology real estate industry and our teammates know how to think big and leave their mark. If you want to join a globally progressive and inclusive company devoted to excellence, we are looking for you

We are the leading global provider of software and data analytics to the real estate industry. We navigate clients toward the right decisions with data and technology insights they can only get from RealPage. Serving our clients is our highest priority and RealPage teammates are our greatest asset.

Come join a team where your work makes an impact every day

ABOUT THE TEAM:
The Operations Specialist I (Process Associate) primary responsibility is to perform tasks associated with specific team such as Reviewing of Proof of Insurance and Reviewing of Endorsements towards validating the policy details for all the vendors who are being onboarded to provide services for the residents of the properties. The basic duties of an Operations Specialist I is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks which require detail-oriented people with the ability to look at the bigger picture.

WHAT YOUâLL DO:
The Operations Specialist I (Process Associate) primary responsibility is to perform tasks associated with specific team such as Reviewing of Proof of Insurance and Reviewing of Endorsements towards validating the policy details for all the vendors who are being onboarded to provide services for the residents of the properties. The basic duties of an Operations Specialist I is to manage the flow of a process and optimize day-to-day activities. The role involves tasks like performing tasks which require detail-oriented people with the ability to look at the bigger picture.

PRIMARY RESPONSIBILITIES:
Responsibilities include, but not limited to:

- Assist in day-to-day Operations tasks but not limited to Processing Insurance Documents, indexing the policy documents
- Build on the process knowledge continuously and scale up to handle at least more than 2+ tasks apart from Primary Task
- Responsible for resolving problems of low complexity
- Report daily, weekly and monthly to management as needed
- Assist Operation Specialist I team members
- Assist in onboarding and training activities
- Additional duties as required

REQUIRED KNOWLEDGE/SKILLS/ABILITIES:

- Bachelor’s Degree majoring in Accounting, Computer Science, Finance, Information Science, Business Management, or similar field required.
- Very good keyboard skills
- Prior experience in Insurance Operations with a demonstrated responsibility for
exercising judgment and decision making is desired
- Basic to intermediate knowledge of MS Office (Word, Excel, PowerPoint, Outlook)
- Verbal and written communication skills
- Must possess good organization, time management skills and strong attention to detail
- Ability to work with little supervision, but knowing when to escalate problems to management
- Ability to recognize and escalate situations as deemed necessary
- Demonstrate consistent judgment
- Ability to work after regular business hours as needed to guarantee deliverables are met
- Ability to work in flexible shift structure
- Reliable and dependable
- Ability to adapt to change

PREFERRED KNOWLEDGE/SKILLS/ABILITIES:
**PREFERRED EXPERIENCE / KNOWLEDGE / SKILLS**:

- Relevant experience in Insurance processing (Property and casualty)
- Experience within the multifamily industry is desired

WHAT WE OFFER:
At RealPage, we’re always looking for talented professionals who thrive in a learning work environment that continually supports individual greatness. We foster a culture of innovation and creativity. It is the things you do that bring out the best of you and RealPage.

RealPage considers qualified applicants without regard to gender, sexual orientation, gender identity, religion, race, national origin, age, veteran, or disability status. We celebrate diversity and are committed to building an inclusive work environment where all teammates feel a sense of belonging while bringing their authentic self to the table and being valued for it.