Cluster Manager-Vehicle Finance

3 weeks ago

Krishnagiri, India Ujjivan Small Finance Bank Full time

Job Description Business/ Financials - Drive daily/ Weekly /Monthly accomplishment of targets according to the annual/monthly targets established for the area and branches under his/her responsibility by providing guidance and solutions to his/her team as required - Drive additional business from referral channel, phone banking & pre-approved leads - Manage dealer relationship by close interaction with dealerships through regular visits - Efficient staffing by timely recruitment & training of ROs - Implement, supervise and control effectiveness of commercial strategy with his/her team to reach the productivity and growth targets established. - Approve deviations and exceptions according to policy in place. Customer (Both Internal & External) - Ensure customers are educated about all products/services offered by Ujjivan. - Ensure customer conversion by offering different products as per customer requirement. - Focus on lower TAT as per laid down standards. Internal Process - Ensure compliance with lending guidelines, quality framework and audit requirements; ensure speedy resolution of any audit observations and take necessary steps to prevent recurrence audit and other regulations. - Drive collection of initial EMIs [for 4MOB cases] through the ROs to ensure better portfolio health - Ensure recovery & updation of RC & PDDs withing the allowed time period through ROs - Ensure, supervise the correct implementation of the credit procedures including all the respective tools Innovation & Learning - Ensure that all members of his team are up to date on all relevant circulars and all products/services offered in the Branch - Evaluate the staff competences in terms of promotion, business assessment and credit risk assessment capacity and propose solutions for improvement - Ensure adherence to training man-days/ mandatory training programs for self and reportees - Ensure goal-setting, mid-year review and annual appraisal process within specified timelines for self and reportees - Monitor performance of ROs against defined goals/metrics and take corrective action wherever required

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