Front Office Manager

3 weeks ago


Thanjavur TN IN Abi’s Hotel Group Full time

Lead and manage all front office operations including front desk reservations concierge and bell services Ensure efficient check-in check-out processes and prompt resolution of guest concerns or issues Monitor guest satisfaction levels and implement service improvements based on feedback Supervise train and schedule front office staff to ensure high levels of performance and morale Manage room inventory and collaborate with the reservations and revenue management teams to optimize occupancy and rates Maintain compliance with health safety and company policies at all times Prepare and analyze front office reports including occupancy revenue and departmental expenses Work collaboratively with other departments Housekeeping Maintenance Sales F B to ensure seamless guest experiences Uphold Abi s Hotel Group s brand standards and guest service philosophy Handle VIP guests special requests and escalate concerns as needed Job Types Full-time Permanent Pay 22 000 00 - 30 000 00 per month Benefits Food provided Paid time off Work Location In person



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