Urgent Search: Front Office Executive

15 hours ago


Sivaganga TN IN HOTEL RATHNA RESIDENCY Full time

Job Title Front Office Executive Location Pillayarpatty - Sivaganga District Department Front Office Front Desk Reports To Front Office Manager Duty Manager General Manager Employment Type Full-Time Experience Required Minimum 2 years in Hotel Front Office Operations Job Summary We are looking for a professional and guest-focused Front Office Executive with a minimum of 2 years of experience in hotel front office operations The ideal candidate will be the first point of contact for guests ensuring a warm welcome smooth check-in check-out processes and exceptional service throughout their stay Key Responsibilities Welcome guests upon arrival with a warm and professional attitude Handle guest check-in and check-out efficiently using hotel PMS Property Management System Manage reservations room assignments and guest requests Handle cash and card payments accurately Answer and manage phone calls emails and in-person inquiries promptly Resolve guest complaints or escalate to the appropriate department when necessary Maintain accurate guest records logs and reports Coordinate with housekeeping and other departments to ensure guest satisfaction Ensure lobby and front desk areas are clean and presentable at all times Stay updated on hotel promotions services and local attractions to assist guests Requirements Minimum 2 years of experience in hotel front office or guest relations Familiarity with hotel management software e g IDS Opera eZee or similar Excellent verbal and written communication skills in English additional languages are a plus Strong interpersonal skills and a guest-oriented mindset Ability to handle stressful situations calmly and professionally Willingness to work in shifts including weekends and holidays High school diploma or equivalent Degree or Diploma in Hotel Management preferred Contact 9942366831 Job Types Full-time Permanent Pay 14 000 00 - 16 000 00 per month Benefits Food provided Provident Fund Work Location In person



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