Hr And Operations Manager

2 weeks ago

Gudivada Andhra Pradesh, India Princeton IT Services Full time

Job Title HR and Operations Manager Work Location Gudivada Andhra Pradesh Shift Timing 6 00 PM to 3 30 AM IST Website Job Overview We are seeking a proactive and people-focused HR and Operations Manager to oversee daily operations and drive employee engagement across the organization This role combines strategic HR leadership with hands-on operational oversight to ensure smooth functioning of business processes punctuality and staff motivation The ideal candidate will be a strong communicator and problem-solver with a passion for building high-performing teams and efficient workflows Key Responsibilities Human Resources Management Motivate and engage staff to consistently deliver high-quality work Foster a positive workplace culture that promotes accountability collaboration and growth Monitor employee attendance and punctuality implement corrective actions when necessary Support recruitment onboarding and training initiatives to build a skilled and committed workforce Address employee concerns and facilitate conflict resolution Operations Oversight Ensure daily operations run smoothly across departments and teams Coordinate with team leads to manage workflow resolve bottlenecks and maintain service levels Implement and monitor operational policies and procedures for efficiency and compliance Identify areas for process improvement and lead initiatives to enhance productivity Reporting Communication Prepare and present regular reports to senior management on operational performance staffing and key issues Track and analyze metrics related to attendance output and team performance Communicate updates expectations and feedback clearly across all levels of the organization Qualifications Bachelor s degree in Business Administration Human Resources or related field 5 years of experience in HR and or operations management Strong leadership interpersonal and organizational skills Ability to manage multiple priorities in a fast-paced environment Proficiency in HRIS systems attendance tracking tools and productivity software Preferred Skills Experience in a BPO or service-oriented industry Familiarity with labor laws and compliance standards Knowledge of employee engagement strategies and performance management frameworks Work Schedule Full-time with flexibility to support extended hours or shift-based teams as needed

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