16/08/2025) Facility Executive- Soft Services

JLL empowers you to shape a brighter way Our people at JLL and JLL Technologies are shaping the future of real estate for a better world by combining world class services advisory and technology for our clients We are committed to hiring the best most talented people and empowering them to thrive grow meaningful careers and to find a place where they belong Whether youve got deep experience in commercial real estate skilled trades or technology or youre looking to apply your relevant experience to a new industry join our team as we help shape a brighter way forward Facility ExecutiveWork DynamicsWhat this job involves Prioritising the facilities needsWorking with both the facilities manager and the assistant facilities manager youll oversee the propertys day-to-day operations and ensure that all administrative functions security issues and facility services are covered Likewise youll strive for continuous improvement in the processREPORTING TOFacility Manager FM POSITION GOALS To provide operational and administrative support to the Facility Management team assigned Use initiative and creativity in performance of IFM operations duties and assist the team in implementing more efficient work practice Administer Standard Operating Procedure for all Soft service areas working with the site Assistant Manager To provide timely reports to the Facility Management DUTIES RESPONSIBILITIES Provide support to the AFM to ensure critical operational items are attended to within agreed time frames To provide relief support to the F A site teams as needed including but not limited to the positions of Client Interface Administrator Facilities Administrator Facilities Officer etc To assist with the site audits floor walks to be undertaken on entire Client site Assisting in tabulating site defects leading from the audits floor walks and assisting with the setting of deadlines for the defects to be rectified Ensure timely training reporting thereafter for Housekeeping Dispatch Pantry Boys Cafeteria staff etc Full responsibility of the site during the entire shift Filing of site related documents including but not limited to challans GRNs etc Ensure enough consumables stock is maintained on site any shortfalls to be reported to the site lead Ensure all processes are followed as per the Standard Operating Procedures of BACI viz Stationery midnight snacks etc material movement etc Timely submission of reports as requested by Asst Manager Facility Manager Ensure employee health safety related services Ensure that appropriate vendor escalation process is followed Ensure that all cleaning maintenance schedules are adhered to Ensure completing any specific responsibilities as specified by the managers Tracking of Facility Operating Expenses Processing of all invoices for payment - first take approval of Client FM and then submit to MIS and billing department Liaison with the client Finance team Client billing invoicing and follow up payments by clients Monitoring of all housekeeping pantry stationery consumables and ensure reordering Maintenance of Billing Tracker Arrangement of all consumables and supplies for Client VIP visits and arranging blocking of Board rooms for meetings and Conferences and brief the Receptionist Taking regular Facility rounds of the property and co-ordinate with various teams like House Keeping Security Maintenance and Keep AFM FM updated To prepare the snag list Soft copy date wise and coordinate with BMS and housekeeping to close the noticed points Proper check on vending machines and photocopier machine reading Checking H K attendance on daily basis To check food quantity and Food testing before lunch Dinner starts Coordinating for Medical Emergencies as and when required Take regular briefings of Help Desk Mail room Executive Provide management advice to Helpdesk for escalated issues Insure immediate response to priority Calls Coordinate with facilities helpdesk regarding the arrangements of the day Oversee the Front office Function during the shift Ensure Visitors are promptly attended by FOE Ensure that FOE has placed news paper and magazine in the reception area Oversee the Mailroom process during the shift Provide management advice to Mailroom for escalated issues Prepare weekly shift duty rosters for Helpdesk Front Desk and Mailroom To check the attendance of our vendor s employee Managing monthly Cafeteria meeting and sending minutes of meeting to all Spocs and accordingly taking corrective action for cafeteria Manage the Inventory Control of all facility related items Maintain Proper Log Book and mention the follow up jobs if pending for the next shift Log book to be shown and signed by F M every morning KEY PERFORMANCEMEASURES Reports on time Accurate billing and invoicing Zero stock out situations Client Satisfaction Front office and Helpdesk supervision REPORTS Daily F S Report Daily facility round snag list Monthly MMR Data Monthly Dash Board Data Sound like you To apply you need to have Strong knowledge of property operationsPlaying a key role the ideal candidate holds a degree in business or hotel and building management and at least three to five years experience in facilities management You must also demonstrate good working knowledge in occupational safety as well as aptitude in client-centric operations Solid background in team managementAre you an adept leader with a proven track record in managing a team Are you capable of effectively rolling out improvement plans Do you possess superior communications and reporting skills If these soft skills are your areas of expertise then we are more than thrilled to have you aboard What we can do for you At JLL we make sure that you become the best version of yourself by helping you realise your full potential in an entrepreneurial and inclusive work environment We will empower your ambitions through our dedicated Total Rewards Program competitive pay and benefits package Apply today Location On-site -Gurugram HRJob Tags If this job description resonates with you we encourage you to apply even if you dont meet all the requirements Were interested in getting to know you and what you bring to the table JLL Privacy NoticeJones Lang LaSalle JLL together with its subsidiaries and affiliates is a leading global provider of real estate and investment management services We take our responsibility to protect the personal information provided to us seriously Generally the personal information we collect from you are for the purposes of processing in connection with JLLs recruitment process We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons We will then delete it safely and securely For more information about how JLL processes your personal data please view our For additional details please see our career site pages for each country For candidates in the United States please see a full copy of our Equal Employment Opportunity and Affirmative Action policy Jones Lang LaSalle JLL is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities If you need a reasonable accommodation because of a disability for any part of the employment process - including the online application and or overall selection process - you may contact us at This email is only to request an accommodation Please direct any other general recruiting inquiries to our page I want to work for JLL