Customer Support Representative

20 hours ago

Shimla HP IN Summerhill Technologies Pvt Ltd Full time

ELIGIBILITY CRITERIA - Education - Minimum Graduate Work Experience - 0 - 1 years SKILLS REQUIRED - We are looking to hire Customer Experience CX Executives The CX Executives will be responsible for managing the interface between the company and their customers through all modes of communication including phone calls social media platforms We believe that the absolute best customer experience is critical for the success of the company and are looking for people who will own this responsibility The ideal candidate should have - Strong communication skills spoken written in English Hindi Problem-solving quick thinking Capabilities and Excellent listening skills Attention to detail with the ability to work smart and not just hard Ability to follow through and find solutions to the challenges faced by customers Analyse trends in challenges being faced by customers and liaise with other teams to find systemic solutions Adept at working with Google Documents and Spreadsheets and basic computer knowledge MS - Office A super positive attitude with a willingness to learn is absolutely mandatory DAILY ROLES AND RESPONSIBILITIES - To be fulfilled by the agent only after she he undergoes the process training Assist customers via phone and e-mails with inquiries about products handle complaints related to purchases and assist customers with placing orders and abandoned checkouts Maintain detailed records of customer interactions including inquiries complaints and actions taken Follow up with customers to ensure their issues are resolved Direct follow up on unresolved concerns to appropriate departments for further investigation Manage escalations from social media and management escalations Meet Key Result Areas KRAs and Key Performance Indicators KPIs consistently Job Type Full-time Pay 14 000 00 per month Schedule Day shift Morning shift Rotational shift Work Location In person

  • Customer Support Representative

    4 weeks ago

    Panchkula, HR, IN Mits Natura Limited Full time

    Job Title Customer Support Representative Location Panchkula On-site Company name Mits Group of Companies Job Overview We are seeking a highly motivated and empathetic Customer Support Representative to join our team In this role you will be the first point of contact for our existing clients assisting them with inquiries resolving issues and ensuring a...

  • Customer Support Representative

    2 weeks ago

    Shimla, India Coderootz Full time

    **Job description** - **ELIGIBILITY CRITERIA -** Education - Minimum Graduate Work Experience - 0 - 1 years - **SKILLS REQUIRED -** - Strong communication skills (spoken & written) in English & Hindi - Problem-solving, quick thinking Capabilities, and Excellent listening skills - Attention to detail, with the ability to work smart and not just hard -...

  • Walk-In For Customer Support Representative

    2 weeks ago

    in BLD Outsourcing PVT LTD Full time

    Hiring Update!Multiple openings in Domestic Voice Process!Salary: 12,000 - 15,000 (in-hand+ctc)Requirements:- 12th pass (minimum)- Freshers and experienced welcome!- Good English communication skillsWalk-in interviews welcome!Location: Mohali, Sector 67, Dibon Building, 3rd Floor3rd FloorContact No- Experience 0 - 1 Years No. of Openings 100 Education Higher...

  • Marketing Representative

    1 week ago

    Mandi, HP, IN Shattbiksha Designers pvt ltd Full time

    Marketing Representative Company Shattbhiksha Designers Pvt Ltd Job Type Full-Time Part-Time Work From Home Field Work Role Overview As a Marketing Representative you will be the face of Shattbhiksha Designers Pvt Ltd You will handle all marketing activities client interactions and customer relationship management This role is ideal for individuals with...

  • Sales Representative- Shimla

    3 weeks ago

    Shimla, HP, IN KOKUYO CAMLIN LTD Full time

    Location SHIMLA Business Function Not Specified Band Not Specified Job Reference JR00001010 Job Summary Job Summary not provided Job Purpose Serve customer by selling products and meeting customer needs Job Duties Key Responsibilities Duties and Responsibilities - o Visiting the retails outlets on daily basis as per the beat plan o To collect orders from the...

  • Customer Support Representative

    3 days ago

    Shrirampur, WB, IN Cybertoss Pvt Ltd Full time

    Customer Support Representative - International Process Location Serampore Hooghly Experience 0 to 6 months Job Type Onsite Shift Timing Night Shift 8 30 PM - 5 30 AM Stipend 8 000 to 12 000 Performance Incentives 2000 - Night Shift Bonus About CyberToss Pvt Ltd CyberToss Pvt Ltd is a leading ITES KPO service provider delivering top-notch customer support...

  • Field Sales Representative

    2 weeks ago

    Shimla, HP, IN Mylo Family Full time

    Job description Own the offline sales strategy deliver on sales targets Serves customers selling partners by selling products and meeting their needs Service existing accounts establish new ones to obtain orders Planning and organizing for potential sales outlets and other trade factors Assist higher management in developing sales goals Oversee the...

  • Customer Support Engineer

    4 weeks ago

    Mandi, HP, IN Jobted IN C2 Full time

    Key Responsibilities 1 Technical Support Provide timely and effective technical Troubleshoot and resolve technical issues related to the product Install and implement new programs upgrade OS and hardware take data backup and conduct recovery process 2 Problem Solving Analyze customer problems diagnose root causes and implement solutions to resolve issues...

  • Travel Sales Executive

    2 weeks ago

    Shimla, HP, IN Zero To Infinite Full time

    Company Travel Coffee Job Type Full-time On-Site Location Shimla Himachal Pradesh Start Date Immediate Salary 15 000 - 30 000 per month plus incentives performance bonus About Travel Coffee Travel Coffee is a Himalayan-born travel brand redefining how India explores We curate personalized story-driven tours across Himachal Spiti Valley Goa Kashmir Rajasthan...

  • Customer Service Representative

    3 hours ago

    Shimla, India OMVA DATA SOLUTIONS PVT. LTD. Full time

    **To analyze customer purchasing habits, returns, and complaints to make adjustments to their customer care strategy as necessary**. - **To analyze the communication cycle between their staff and customers using client relationship management software.**: - **Excellent verbal and communication skills.** Pay: ₹15,000.00 - ₹20,000.00 per...