▷ [3 Days Left] Credit Support - Team Member

6 days ago

Bengaluru, India JP Morgan Chase & Co. Full time

Job Description Credit Support Specialist - Team Member, a pivotal role within our Loans group. This essential position is designed to deliver on specific tasks and requirements, making it a crucial part of our team. As a Credit Support Specialist, you will gain valuable exposure to various aspects of operating a banking office, contributing to the seamless functioning and success of our financial services. Join us to play an integral role in our dynamic and collaborative environment. Job Summary As a Credit Support Specialist - Team Member within Loans group, you will be responsible for executing all assigned tasks while ensuring compliance with Service Level Agreements (SLAs). Your role will involve working across a variety of processes, including Deal Closing, Drawdowns, Rollovers, Repayments, Pre-payments, Funding, Rate-Fixings, Fees, and external payments. This position offers a unique opportunity to enhance your skills in performing Nostro & Past Due Reconciliation and to make a significant impact on our operations Job Responsibilities - Adhere to established QUALITY & QUANTITY SLAs consistently. - Ensure 100% compliance with process-related policies, guidelines, and controls. - Manage Deal Closing, Drawdowns, Rollovers, Repayments, and other financial processes efficiently. - Support the secondary trading desk with trade booking and settlements. - Liaise with bank departments and external contacts, including Borrowers and Trustees. - Follow up timely with agents or customers for any missing notifications. - Complete all funding within the SLA on the same day. - Serve as the SME and first internal POC for process-related queries and clarifications. - Act as the first point of escalation for process-related issues from customers. - Pay attention to detail to ensure all documents are processed correctly. - Identify changes to processes to improve productivity and efficiency. Required Qualifications, Skills and Capabilities - Hold a Bachelor's degree in Finance or a related field, or possess equivalent work experience. - Demonstrate minimum 6 months of experience in the Financial Services industry with a proven track record of delivery. - Understand business financial statements, cash flow capacity, and loans across various industries and business types. - Exhibit strong research, analytical, and comprehension skills to analyze large data sets. - Manage clients effectively, build partnerships, and lead while dealing with multiple stakeholders simultaneously. - Utilize effective time management and prioritization skills to achieve business objectives. - Communicate effectively with strong interpersonal and analytical skills, working independently on multiple assignments. Preferred qualifications, skills and capabilities - Build relationships with clients, internal partners, and peers effectively. - Recognize issues or problems that need to be escalated promptly. - Develop domain learning and exhibit strong interpersonal and communication skills. - Apply analytical thinking and problem-solving skills effectively. - Understand the product lifecycle and area product management thoroughly.

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