Chain-Sys Corporation

7 days ago


Chennai India Chain-Sys Corporation Full time

Job Description Description Role : SAP Delivery Manager Location : Chennai (Ayanambakkam) Experience : 10 to 12 Years Notice Period : Immediate Role Overview The SAP Delivery Manager leads multiple SAP transformation projects and AMS engagements. The role requires strong domain knowledge, team leadership, stakeholder management, and end-to-end delivery ownership. Detailed Responsibilities Project & Service Delivery : - Lead SAP Implementation, Roll-outs, Upgrades, Migration, AMS, and Managed Services projects. - Ensure delivery within scope, schedule, budget, and SLAs. - Manage risks, dependencies, issues, and escalations effectively. Customer Relationship Management - Act as the primary point of contact for internal and external stakeholders. - Maintain high customer satisfaction through transparent communication and proactive issue handling. Team Management - Lead cross-functional teams across SAP modules like FI/CO, MM, SD, PP, QM, PM, HR in ECC and S/4HANA. - Mentor team members, ensure knowledge transfer, and enforce best practices. Risk Management & Issue Resolution - Identify risks early and drive mitigation strategies. - Oversee service requests and incident resolution within defined SLAs. Continuous Improvement - Drive optimizations for service quality, operational efficiency, and performance. - Analyze KPIs and implement corrective improvements. Stakeholder Management - Provide periodic status updates to senior leadership and business users. - Ensure alignment between project expectations and delivery outcomes. Other Responsibilities - Ensure compliance with standards, audit requirements, and project governance frameworks. - Support business development and capability building efforts. - Manage partnerships with SAP and other technology vendors. (ref:hirist.tech)



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