Officer / Executive - Human Resource

Key Responsibilities 1 Recruitment Onboarding o Assist in the end-to-end recruitment process including sourcing screening shortlisting candidates and scheduling interviews o Prepare and manage offer letters employment contracts and other documentation related to recruitment o Conduct onboarding for new hires ensuring they are properly integrated into the organization 2 Employee Records Management o Maintain and update new hired and existing employees records in the system o Ensure the accuracy and confidentiality of employee data 3 Training Needs Assessment o Conduct regular assessments to identify training needs for employees at all levels o Collaborate with department heads and team leaders to identify training needs across various departments o Conduct surveys interviews and focus groups to determine skill gaps and development opportunities for employees 4 Training Program Design Development o Manage overall designing and developing effective training programs modules workshops and materials based on identified needs o Create training materials manuals e-learning modules presentation slides aligned with industry standards safety protocols and company policies o Ensure training content aligns with company goals culture and the learning preferences of employees o Partner with external vendors or subject-matter experts to design specialized training programs when necessary 5 Training Delivery Facilitation o Facilitate and deliver training sessions workshops and seminars for employees on various topics soft skills leadership development technical skills compliance functional skills etc if so required o Use a variety of training methods including e-learning instructor-led sessions on-the-job training and open house communication platforms o Ensure all employees are trained in safety quality standards machinery operation compliance and soft skills o Evaluate and modify training methods and content to ensure they remain effective and relevant 6 Performance Monitoring Evaluation o Track the effectiveness of training programs through feedback surveys quizzes and performance assessments o Analyse post-training data to measure learning outcomes knowledge retention and employee performance improvements o Provide recommendations for continuous improvement in training programs based on feedback and results 7 Employee Development Coaching o Support individual employee development plans by offering personalized coaching and mentoring o Identify high-potential employees and assist in their development through tailored training interventions 8 Compliance and Safety Training o Ensure that all training programs comply with legal regulations safety standards and company policies o Coordinate and deliver safety-related training such as personal safety machine safety and emergency response o Maintain records of training activities for audit purposes 9 Training Administration o Manage training schedules logistics and resources room bookings materials online platforms o Maintain accurate records of training sessions attendance and certifications o Ensure compliance with company policies and regulations during training activities 10 Learning Development Reporting o Prepare reports on training activities attendance feedback and outcomes for senior management and HR teams o Maintain an updated database of all employee training records and certifications 11 Continuous Learning Development o Stay up to date with the latest trends tools and best practices in training and development o Attend professional development workshops or conferences to enhance personal knowledge and skills 12 Performance Appraisal Process o Assist in the planning and execution of annual and quarterly performance appraisal cycles o Coordinate with departments to ensure timely completion of performance evaluations for employees o Provide administrative support in tracking progress and completion of performance reviews 13 Goal Setting Alignment o Work with managers and team leads to help set SMART goals for employees that align with organizational objectives o Ensure that employee goals are clearly defined measurable and consistently aligned with the company s vision and strategy o Support managers in reviewing and updating goals periodically to ensure they remain relevant 14 Continuous Feedback Coaching o Facilitate the continuous feedback process between managers and employees to ensure regular communication on performance o Assist in developing feedback mechanisms and provide guidance on delivering constructive feedback o Encourage coaching and mentoring initiatives to improve individual performance and skill development 15 Performance Improvement Plans PIP o Assist in identifying employees who are underperforming and collaborate with managers to develop appropriate performance improvement plans o Track the progress of employees on PIPs and ensure that follow-up actions are taken to address performance gaps o Provide support to managers during the coaching process to ensure performance issues are managed effectively 16 Data Analysis Reporting o Collect analyse and interpret performance data to identify trends patterns and areas for improvement o Prepare and present performance management reports for HR leadership and department heads o Assist in creating dashboards or other performance metrics tools to track the effectiveness of the performance management system 17 Employee Rewards Recognition o Collaborate with respective teams to identify training or development needs based on performance data o Assist in recognizing and rewarding top performers and contribute to initiatives that foster employee motivation and engagement o Ensure that recognition and rewards are aligned with the performance management system 18 Policy Process Improvement o Contribute to the review and refinement of performance management policies ensuring they are fair transparent and aligned with best practices o Help streamline performance management processes to ensure efficiency and ease of use for both managers and employees o Keep abreast of industry trends and best practices in performance management and propose improvements accordingly 19 Employee Relations Engagement o Act as a point of contact for employees regarding HR-related queries and concerns o Assist in organizing employee engagement activities team-building events and recognition programs o Address employee grievances and support conflict resolution processes 20 Compliance Policies o Ensure adherence to labour laws company policies and industry regulations o Assist in the preparation and implementation of HR policies and procedures o Maintain up-to-date knowledge of HR best practices and compliance regulations 21 HR Reporting Documentation o Prepare HR reports and analyse trends in various HR functions like attendance turnover and performance o Maintain proper documentation for audits and compliance purposes