Client Experience

2 weeks ago

Puruliya, India ElevateDigi Full time

Client Experience & Operations Specialist Location: On-site, Kolkata Experience: 1–3 years Department: MarkOps About the Role At ElevateDigi, we don’t just deliver marketing — we create experiences. We are looking for a proactive and detail-oriented Client Experience & Operations Specialist who can seamlessly blend client servicing with operational execution. This role is ideal for someone who thrives in a dynamic agency environment, values structure and communication, and takes ownership of delivering both efficiency and excellence. Key Responsibilities Client Communication & Relationship Management - Act as the primary point of contact for all client communications, queries, and feedback. - Build and maintain strong client relationships through timely updates and effective coordination. - Collaborate with internal teams to ensure deliverables are aligned with client expectations. - Monitor client satisfaction and support retention initiatives. Operations & Coordination - Manage daily operations to ensure smooth execution of campaigns and projects. - Maintain trackers, performance reports, and project dashboards. - Coordinate between design, marketing, and content teams to ensure workflow efficiency. - Handle administrative and operational tasks such as documentation, billing coordination, and vendor follow-ups. - Identify and implement improvements in internal processes to enhance efficiency. Quality Assurance & Support - Ensure all deliverables meet internal and client quality standards. - Handle escalations promptly and communicate resolutions clearly. - Track recurring challenges and work with management to optimize workflows. Skills & Qualifications - Bachelor’s degree in Business, Marketing, Communications, or a related field. - 1–3 years of experience in client servicing, operations, or project coordination (preferably in a digital agency). - Excellent verbal and written communication skills. - Strong organizational, multitasking, and coordination abilities. - Proficient with Google Workspace and project management tools such as ClickUp, Trello, or Notion. - Solution-driven mindset with a client-first approach. What We Offer - A collaborative and growth-driven work environment. - Exposure to digital marketing operations across diverse brands. - Opportunity to work closely with the leadership team and shape client success. - Competitive compensation and clear growth path within the MarkOps team. Interested? If you’re ready to take on a role that blends creativity with structure and client relationships with operational precision, we’d love to hear from you. Send your resume to: career@theelevatedigi.com

  • ERP Consultant Cum Support Executive

    4 weeks ago

    Puruliya, India BrainCave Software Pvt. Ltd Full time

    We are seeking a dynamic and customer-centric ERP Support Cum Consult Executive to join our Lucent ERP team. This role requires a blend of technical understanding, consulting ability, and client servicing. The ideal candidate will act as a bridge between customers and our ERP system, ensuring clients maximize the value of Lucent ERP by tailoring solutions to...

  • ▷ Immediate Start! Sales Manager

    3 weeks ago

    Puruliya, India TSNT SOLUTIONS PVT LTD Full time

    We are seeking a dynamic and experienced Sales & Marketing Manager to lead our business development efforts in the electrical panel and automation segment. The ideal candidate will have in-depth industry knowledge, strong client networking skills, and a proven track record in B2B industrial sales and marketing. Industry: Electrical (Panel Manufacturing with...

  • ▷ Urgent Search! Sales Manager-TIC Industry

    3 weeks ago

    Puruliya, India QIMA Full time

    Sales Manager – Testing & Analytical Services Industry: Food / Pharmaceutical / Environmental Testing Experience: Minimum 7 Years Location: Pan India (Base in Hyderabad, Bangalore, Mumbai, Delhi, or other metro cities) Job Summary: We are seeking an experienced and dynamic Regional Sales Manager to drive business growth in the Testing & Analytical Services...

  • Apparel Merchandiser Knitwear

    2 weeks ago

    Puruliya, India Times Fiberfill Pvt Ltd Full time

    Account Management & Responsibility Price confirms with the client and provides PI to the client for master L/C. Within a short time to collect all order concern document to the buyer for necessary action. Collect PI for open BTB L/C to arrange the all related materials. To follow-up T & A on a regular basis to ensure on-time delivery with the right quality...

  • Full-stack developer

    3 weeks ago

    Puruliya, India Your TA Partner Full time

    Full Stack Developer (.NET Core + Angular) Location: 4 weeks in Kolkata (Knowledge Transfer & Onboarding), then Remote from Pune Experience: 2+ years Why Join? You won’t just be coding; you’ll be shaping solutions that make a real impact. Our client is developing enterprise-grade ERP solutions using modern technology stacks and seeks passionate...

  • Manager Sales

    2 weeks ago

    Puruliya, India Innefu Labs Full time

    Job Description for Manager Sales - Police Verticals Company Description () Founded in 2010, Innefu is an AI Driven R&D company providing cutting edge Data Analytics and Information Security solutions. The company was started with a clear focus to carry out high Tech R&D which fuels innovation and leads to products which can capture the global market and be...

  • High Salary! Cash Application Specialist

    3 weeks ago

    Puruliya, India Bright Vision Full time

    Job Title: O2C Specialist – Cash Applications Location: On-site | Sector V, Salt Lake, Kolkata Shift Timing: 1:30 PM – 10:30 PM IST (Aligned to US Time Zone) CTC: ₹6 – ₹9 LPA (Commensurate with experience and market standards) Joining Date: Preferably between 15th–20th October 2025; latest by 1st November 2025 Notice Period: Maximum 30 days;...

  • Front Desk Receptionist

    2 weeks ago

    Puruliya, India ASSPL Full time

    **Job Title**: Front Office Receptionist (Female) **Company**:A renowned Hotel **Location**:Purulia **Job Type**:Full-time **Job Summary**: **Key Responsibilities**: 1. Greet visitors, clients, or students warmly and professionally. 3. Maintain accurate records, files, and databases. 4. Coordinate appointments, meetings, and events. 5. Provide...

  • Accounts Payable Associate

    2 weeks ago

    Puruliya, India Bright Vision Full time

    Job Title: Accounts Payable Associate/ Senior AP Associate Location: On-site | Sector V, Salt Lake, Kolkata Shift Timing: 5:30 PM – 2:30 AM IST (Aligned to US Time Zone) CTC: ₹3.2 – ₹6.5 LPA (Commensurate with experience and market standards) Joining Date: Preferably between 15th–20th October 2025; latest by 1st November 2025 Notice Period: Maximum...