Service Desk Manager

About the Role:We're seeking a skilled IT Service Desk Manager to lead Haass's IT Service Deskfunction . This role will oversee IT Service Desk support quality, drive service excellence,and support team performance across our Service Desk operations. You'll be responsible formonitoring ticket quality, delivering actionable feedback, and partnering with...

JOB ROLE Service Desk Engineer JOB LOCATION CHENNAI Experience Years 4 JD IT SERVICE DESK

Job Description- Ownership of technical issues through to conclusion Good command over English- Assists both Service Desk Agents and Service Desk Trainees in the management of any issues through to conclusion- Works with the team in dealing with major incidents, owning, escalating and following through to conclusion- Monitors and Analyse performance of...

OVERVIEWUnder general supervision, in a 24/7 online Service Desk (Semi-Technical), the Service Desk Analyst will assist Customers by performing the tasks requested through assigned Service Request, Incident, and Changes, with detailed analysis and guiding users through step-by-step solutions. Solutions may include but are not limited to setting up a...

Job DescriptionWPP is the creative transformation company. We use the power of creativity to build better futures for our people, planet, clients, and communities.Working at WPP means being part of a global network of more than 100,000 talented people dedicated to doing extraordinary work for our clients. We operate in over 100 countries, with corporate...

Job Title:IT Service Delivery Manager About the Role: We are seeking an experienced IT service delivery professional to lead our help desk team. This role will oversee IT service desk support quality, drive service excellence, and promote a culture of continuous improvement. Develop and implement strategies to improve customer satisfaction and user...

About the RoleThis is a dynamic position that requires an individual with exceptional leadership skills to oversee and manage guest services and front desk operations.

Job Overview We are seeking an experienced IT professional to join our team as a Service Delivery Manager. This role will oversee the day-to-day operations of our Help Desk, ensuring that all requests and issues are resolved efficiently and effectively. The ideal candidate will have a strong background in IT service management, with experience in managing...

Job DescriptionWe are seeking a highly skilled and strategic IT Manager to lead our infrastructure team. The ideal candidate will have extensive experience managing enterprise IT projects and a deep understanding of network, server, storage, cloud, and security technologies. This role is critical for developing and maintaining our IT infrastructure, ensuring...

Job Description :• L1/ L2 Monitoring and Incident Management• Candidate should have excellent/good communication skills and Team management skills• Ability to manage shift alone• Day-to-day activities involve monitoring alerts, initiating Bridge Calls, involving stake holders, be available throughout the bridge call and prepare Problem statements•...