IT Service Management Lead

4 days ago

Chennai, Tamil Nadu, India beBeeServiceDelivery Full time ₹ 1,50,00,000 - ₹ 2,50,00,000
Job Overview

We are seeking an experienced IT professional to join our team as a Service Delivery Manager. This role will oversee the day-to-day operations of our Help Desk, ensuring that all requests and issues are resolved efficiently and effectively.

The ideal candidate will have a strong background in IT service management, with experience in managing teams and coordinating complex projects. They will be responsible for developing and implementing processes and procedures to improve service delivery, as well as analyzing data and metrics to identify areas for improvement.

In addition to their technical skills, the successful candidate will possess excellent communication and interpersonal skills, with the ability to work collaboratively with cross-functional teams and stakeholders. They will be able to adapt quickly to changing priorities and deadlines, and will be committed to delivering high-quality results in a fast-paced environment.

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