CRM & Marketing Database Executive

3 weeks ago

Mumbai, Maharashtra, India Mocha People Full time
Job Description

- CTC:20,000 per month
- Industry:Chemical
- Experience:2+ Years
- Qualification:Any Graduate
- Skills :data management, CRM handling .Coordination & Data Collection, Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUP/XLOOKUP, filters, conditional formatting, data validation).
- Location:Mumbai, Santacruz (East)
- Working Days:6 Days
- Working Hours:8 Hours

The CRM & Marketing Database Executive will be responsible for managing, organizing,

and maintaining the company's centralized customer and marketing database. This role

ensures that customer and product data is clean, accurate, and up-to-date, enabling the sales

and marketing teams to target the right industries, customers, and opportunities efficiently.

The position will also support business development campaigns with curated data lists,

reports, and analytics.

Key Responsibilities:

1. Database Management

Consolidate and clean existing customer, industry, and product data from multiple

Excel files into a single master database.

Standardize data formats (industry categories, product codes, contact formats, location

codes).

Ensure all customer contact details, industry types, product interests, and purchase

histories are correctly recorded.

Maintain up-to-date records for 2,500 customers across 25 industries and 100

products.

Assign and update Industry Tags and Product Tags for each customer to enable

targeted marketing.

2. Coordination & Data Collection

Work closely with sales and business development teams to update customer data

after visits, calls, or campaigns.

Collect and input data on new leads, prospects, and industry contacts from

exhibitions, referrals, and marketing campaigns.

Track product inquiries, trial requests, and sample shipments.

3. Reporting & Insights

Create weekly and monthly reports on:

o Industry/product coverage gaps.

o Customer engagement (active/inactive customers).

o Campaign results (open rates, responses, conversions).

Provide custom filtered lists for marketing and sales campaigns.

Highlight potential cross-selling opportunities based on purchase history and product

relevance.

4. System & Tool Management

Manage and maintain the master database in Excel, Google Sheets, or CRM.

Implement data validation, dropdowns, and error checks to minimize entry mistakes.

Link documents such as TDS, MSDS, brochures to relevant products/customers for

quick access.

Support migration to a CRM platform if implemented in the future.

Qualifications & Skills:

Graduate in Commerce, Science, or Business Administration.

24 years experience in data management, CRM handling, or sales/marketing

support.

Advanced Excel/Google Sheets skills (Pivot tables, VLOOKUP/XLOOKUP, filters,

conditional formatting, data validation).

Familiarity with CRMs like Zoho, HubSpot, or Airtable (optional but preferred).

Strong attention to detail and accuracy in data handling.

Good communication skills to coordinate with internal teams.

  • CRM Executive

    4 days ago

    Mumbai, Maharashtra, India Balaji Engineering Limited Full time ₹ 1,80,000 - ₹ 2,40,000 per year

    Job Title: CRM Executive – Marketing DivisionDepartment: Sales & MarketingLocation: Chandivali, Andheri east, MumbaiExperience: 0- 1 Year Pay Range: ₹15,000.00 – ₹18,000.00 per monthJob Summary:The CRM Executive in the Marketing Division will be responsible for strengthening customer engagement, maintaining accurate CRM data, and supporting marketing...

  • CRM Executive

    2 weeks ago

    Mumbai, Maharashtra, India beBeeCustomerRelationshipManagement Full time ₹ 1,50,000 - ₹ 28,00,000

    Job OpportunityWe are seeking a highly motivated professional to fill the role of Executive - CRM in our India office. This position is ideal for candidates with 0-5 years of experience who are passionate about building and maintaining strong customer relationships.About the RoleThis key position will play a crucial part in enhancing customer experiences and...

  • Digital Marketing Manager

    2 weeks ago

    Mumbai, Maharashtra, India Nonagon Executive Research Full time

    Role: Manager/Sr. Manager - Marketing Department:Marketing Experience Required: 6-9 years in marketingWorking Days: 5 Days a WeekShift Timings: Rotational Shift (Night shift included)On-site – Malad, MumbaiSalary Range: 9LPA to 12 LPACore Responsibilities:Strategy & Planning:Develop and execute comprehensive marketing strategies aligned with business...

  • Digital Marketing Manager

    2 weeks ago

    Mumbai, Maharashtra, India Nonagon Executive Research Full time

    Role: Manager/Sr. Manager - Marketing Department: Marketing Experience Required: 6-9 years in marketing Working Days: 5 Days a Week Shift Timings: Rotational Shift (Night shift included) On-site – Malad, Mumbai Salary Range: 9LPA to 12 LPA Core Responsibilities: Strategy & Planning: Develop and execute comprehensive marketing strategies...

  • Marketing Executive

    2 weeks ago

    Mumbai, Maharashtra, India Sai Biocare Full time US$ 60,000 - US$ 1,20,000 per year

    Key Responsibilities:Develop and execute marketing plans and campaigns across various channels (digital, print, social media, events). Conduct market research to identify trends, customer needs, and competitive landscape. Manage and update the companys social media profiles and website content. Assist in creating marketing materials such as brochures,...

  • Executive Director of CRM

    2 weeks ago

    Mumbai, Maharashtra, India beBeeLeadership Full time ₹ 1,50,00,000 - ₹ 2,00,00,000

    Job Overview:We are seeking a seasoned executive to lead our CRM Product function. The ideal candidate will be a product-focused expert with a strong background in CRM strategy, product lifecycle management, and business collaboration. Main Responsibilities:Define and own the CRM product vision, strategy, and roadmap, aligning with business goals and...

  • CRM Manager Real Estate

    2 weeks ago

    Navi Mumbai, Maharashtra, India Finwizz financial services pvt ltd Full time ₹ 3,50,000 - ₹ 4,00,000 per year

    Key Responsibilities:Manage and maintain the real estate CRM platformEnsure proper lead capture, routing, and follow-up systems are in place to support sales goals.Set up and optimize automated workflows for client nurturing (email/SMS campaigns, drip campaigns).Segment client databases (buyers, sellers, renters, investors) for personalized...

  • Crm, Retention

    3 weeks ago

    Mumbai, Maharashtra, India Antal International Full time

    Job Opportunity: CRM, Retention & Loyalty Lead About Us We are one of India's leading lifestyle retailers, offering a diverse portfolio of homegrown and international footwear and fashion brands.Role Overview The CRM, Retention & Loyalty Lead will build and scale our retention roadmap, loyalty program, and lifecycle marketing strategy.You will lead a...

  • Salesforce Marketing cloud developer-Reputed IT Industry-Mumbai, Maharashtra, India-20LPA-Harshala

    2 weeks ago

    Mumbai, Maharashtra, India Seven Consultancy Full time

    JOB DETAILS Contribute to successful Design and Delivery of SFMC implementationsCreate Technical Design from Functional Design / RequirementWork on Journey Builder, Automation, Cloud pages, Email Design, Perform configuration customizationAble to troubleshoot with debugging skillsPerform Impact analysis in CRM Marketing Automation domainTechnical Experience...

  • Executive Director

    2 weeks ago

    Mumbai, Maharashtra, India beBeeInnovator Full time US$ 2,00,000 - US$ 2,50,000

    Job Title: Executive DirectorWe are seeking a highly experienced and innovative Technical Leader to spearhead the development of cutting-edge power electronics solutions. This is an exceptional opportunity to join our team and contribute to the growth of the industry.The ideal candidate will have extensive experience in designing and developing high-power...