Guest Service Co-ordinator

17 Nov 2025 Business Unit Gateway Chikmagalur Department Front Office Description About IHCL Indian Hotels Company Limited IHCL is a part of the Tata Group and is one of South Asia s largest and most iconic hospitality companies With a legacy of over 120 years we are dedicated to delivering exceptional experiences to our guests through our diverse portfolio...

**Knowledge, Skills & Abilities**: - Knowledge about complete resort policy, operation and facilities. - Knowledge of services provided by the hotel - Knowledge of all aspects reflected on Guest Services Directory e.g. shopping, doctor, etc. - Knowledge of specialised services - Excellent organizational and time management skills, with the ability to set...

Interaction with existing customers will include Respond existing customer s quote request any other query which may be updation of delivery of their order in transit shipment making payment request etc Monitor customer buying patterns and ensure repeat orders through data-backed follow-ups Share shipping updates and ensure timely payment realization Resolve...

Min Graduation Post graduates preferred Min 5 years of experience Corporate exposure must Typing skill mandatory min 35 WPM Fluency in English Hindi Age limit 30 Job Types Full-time Permanent Pay 35 000 00 - 38 000 00 per month Benefits Health insurance Provident Fund Application Question s Typing skill mandatory Education Bachelor s Required Language...

**Welcoming guests**: Greet guests and review arrival lists - **Assisting guests**: Help with tasks like confirming travel arrangements and taking messages - **Addressing concerns**: Handle guest complaints and escalate to the Guest Relations Manager when needed - **Providing information**: Offer information about amenities, services, and the neighborhood -...

17 Nov 2025- **Business Unit**:Gateway Chikmagalur- **Department**:Front Office- **Description**: About IHCL Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests through...

30 Aug 2025 **Business Unit**:Gateway Chikmagalur **Department**:Front Office **Description**: - About IHCL- Indian Hotels Company Limited (IHCL) is a part of the Tata Group and is one of South Asia's largest and most iconic hospitality companies. With a legacy of over 120 years, we are dedicated to delivering exceptional experiences to our guests...

Greet guests Welcome guests when they enter and leave Take orders Take table orders and communicate with the kitchen staff Set and clear tables Set tables for new guests and clear tables after guests leave Provide food and drinks Serve food and drinks to guests Assist guests Help guests with menu items and other needs Ensure satisfaction Make sure guests are...

An Office Co-ordinator should have a logical mind be a people person and have experience in office management They should also be able to work as part of a team and respond quickly to requests from management Responsibilities Overseeing orders ensuring supplies are delivered on time and monitoring project schedules Supporting the team with data entry filing...

General Responsibilities Demonstrates pride in the workplace with a high level of commitment towards achieving organizational objectives Consistently treats all Guests and colleagues in a polite helpful and courteous manner Have in-depth knowledge of our product and competitors Communicate well to ensure effective shift handover Actively participate in...