Customer Success Manager
4 weeks ago
Job Description Position: Customer Success Manager (CSM) Location: Remote Experience: 2 to 3 Years Compensation: Up to 15,00,000 INR Role Overview We are seeking a Customer Success Manager (CSM) to lead the onboarding, training, and ongoing support for our customers. As the primary point of contact from kickoff to go-live, you will ensure customers are successfully integrated into the platform, maximize its value, and adopt best practices to achieve long-term satisfaction. Key Responsibilities - Lead end-to-end customer onboarding, training, and implementation. - Configure the platform to meet customer-specific procurement workflows and needs. - Provide ongoing support and proactively troubleshoot issues to ensure customer success. - Build strong relationships by acting as a trusted advisor to drive product adoption and retention. - Collect and relay customer feedback to help shape product improvements and enhance onboarding processes. Requirements - 23 years of experience in Customer Success, Onboarding, or Implementation roles, preferably in a SaaS environment. - Demonstrated experience supporting customers in the US or UK markets. - Excellent verbal and written communication skills with a customer-first mindset. - Strong problem-solving abilities and a proactive approach to client management. - Technically inclined with the ability to understand, configure, and train users on software tools. - Willingness to work night shifts to align with US-based client schedules.
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Customer Success Manager
17 hours ago
india Responsive Full timeAbout Responsive Responsive (formerly RFPIO) is the global leader in strategic response management software, transforming how organizations share and exchange critical information. The AI-powered Responsive Platform is purpose-built to manage responses at scale, empowering companies across the world to accelerate growth, mitigate risk and improve employee...
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Customer Success Manager
4 days ago
India Gleantap Full timeCompany DescriptionGleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention.Role DescriptionThis is a full-time remote role for a Customer...
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Customer Success Manager
3 days ago
India Gleantap Full timeCompany Description Gleantap is an intelligent customer experience platform for fitness & wellness clubs, enabling them to enhance sales & marketing efforts through data-driven campaigns. Businesses can utilize contextual data, AI, and automations to boost lead conversions and customer retention. Role Description This is a full-time remote role for a...
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Customer Success Manager
2 days ago
India Total CollectR Virtual Collector & Debt Negotiator Full timeWe're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up. That means we're looking for builders who thrive in environments with minimal structure, is excited by the idea of building infrastructure and breathing life into it through direct execution. This...
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Customer Success Manager
2 weeks ago
India MeltPlan Full timeJob Description Apply here: https://job-boards.greenhouse.io/meltplan/jobs/4033030009 About MeltPlan MeltPlan is reimagining pre-construction workflows with AI: bringing automation, accuracy, and compliance intelligence into code research, take-offs, estimating, and project planning. Backed by leading investors and industry partners like DPR Construction,...
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Customer Success Manager
4 days ago
India Total CollectR Virtual Collector & Debt Negotiator Full timeWe're a fast growing SaaS company on the hunt for an experienced Customer Success Manager who can help us build our Customer Success Department from the ground up. That means we're looking for builders who thrive in environments with minimal structure, is excited by the idea of building infrastructure and breathing life into it through direct execution.This...
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Manager, Customer Success
6 days ago
Hyderabad, India Magnitude Software Ind Pvt.Ltd Full timeJob Description Job Description The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities,will be responsible for Customer Success team in India .You will proactively engage with our customers to ensure they realize value from our products and solutions,...
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Manager, Customer Success
4 days ago
Hyderabad, India insightsoftware Full timeJob Description Job Description The Manager - Customer Success will be responsible for the managing CSA Teams in CoE, CSA team's performance, prioritizing leadership requirements, and activities, will be responsible for Customer Success team in India . You will proactively engage with our customers to ensure they realize value from our products and...
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Customer Success Manager
16 hours ago
India Ivy Hills Country Club Full timeJob Description This is a remote position. About the Opportunity Small businesses are the backbone of our economy. Today, more than ever, these businesses are struggling to survive and grow. Our mission is to help small businesses succeed, improve their lives, and create more efficient businesses. We automate accounting so business owners and their...
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Customer Success Manager
4 weeks ago
Pune, India Gsource Technologies LLC Full timeJob Description The ideal Key Account Manager / Customer Success Manager is a passionate, self-motivated, and detail-oriented team player who is committed to the success of our North American customers. You will focus on growing and developing existing clients, as well as generating new business by identifying, implementing and executing new strategies....
