Key Account Manager

Job Description

Job Title

Key Account Manager

Job Description Summary

Experiences

(foundational experiences gained, key assignments covered, pre-identification foundational developmental experiences)

Job Description

About the Role:

Experiences

(foundational experiences gained, key assignments covered, pre-identification foundational developmental experiences)

- Responsible for implementing policies.

Overseeing customer service and feedback

To review the veracity of all the compliances certificates including certificate of safety of electrical & fire installation submitted by the property managers/PMS from time to time.

To review organizational processes, and work to improve safety, quality, productivity, and efficiency.

To lead the emergency response/business continuity response as per emergency prepardness repsosne plan/ Business continuity plan

Anticipates and tracks operational and tactical risks and providing strategic solutions

Identifies trends and assess opportunities to improve processes and execution.

- Collaborates with transitions and onboarding team as needed.

Raises and tracks issues and conflicts, remove barriers, resolve issues of medium complexity involving stakeholders and escalate to appropriate level when required

- Stays up to date on industry regulations, trends, and technology.

Supporting all functions of the business to work together Authority

- To STOP any unsafe work as reported by workmen or self observed

Approve Job description and RACI matrix for entire team as per site requirements

- Carry out Vendor selection and based on Vendor evaluation

Review and approve Opex and Capex budget for Property Operations

OHS&W Responsibility

Strictly adhere to applicable safety norms/statutory compliances/regulatory, compliances/statutory laws and all the approvals /permits /licenses for the same are kept valid and subsisting.

Review preparation of various SOPs and Safety Standards

Review of HSE Statistics and various HSE indicators

Review of Incident reports and implementation of recommendations

Internal Audit - Safety Standard Audit status

Legal compliance Implementation Status

Review of Hazard Identification Risk Assessment, CoSHH assessment, Manual Handling Risk Assessment

Monitor Safety Management System implementation status

OHS&W Objectives and targets

To Ensure Reward and recognition program are conducted and ensure participation of all level employee

Review functioning of various safety committee

Competencies

(Critical pre-identification foundational competencies. Refer to existent competency frameworks)

- Engineering Graduation in Electrical / Mechanical from reputed University
- Master degree in Relevant field is desirable
- Qualified Energy Auditor from BEE

Why join Cushman & Wakefield

Why join Cushman & Wakefield As one of the leading global real estate services firms transforming the way people work, shop and live working at Cushman & Wakefield means you will benefit from;

Being part of a growing global company; Career development and a promote from within culture; An organisation committed to Diversity and Inclusion

We're committed to providing work-life balance for our people in an inclusive, rewarding environment. We achieve this by providing a flexible and agile work environment by focusing on technology and autonomy to help our people achieve their career ambitions. We focus on career progression and foster a promotion from within culture, leveraging global opportunities to ensure we retain our top talent. We encourage continuous learning and development opportunities to develop personal, professional and technical capabilities, and we reward with a comprehensive employee benefits program.

We have a vision of the future, where people simply belong.

That's why we support and celebrate inclusive causes, not just on days of recognition throughout the year, but every day. We embrace diversity across race, colour, religion, gender, national origin, sexual orientation, gender identity or persons with disabilities or protected veteran status. We ensure DEI is part of our DNA as a global community - it means we go way beyond than just talking about it - we live it. If you want to live it too, join us.

INCO: Cushman & Wakefield'