salesforce-experience-cloud

4 weeks ago

Hyderabad Bengaluru Kolkata, India Heptarc Technology Solutions Private Limited Full time

Job Description Job Description: Key Responsibilities: - Application Development: - Experience Cloud: - Customize and configure Salesforce Platform to meet business needs, including creating custom objects, fields, workflows, validation rules, and flows, Apex, Batch Apex, etc. - Implement and optimize Salesforce Service Cloud features such as Case Mangement using different channels, Knowledge Management, Omni-Channel, etc. - Integration: - Design and implement integrations between Salesforce and other systems using APIs and middleware. - Troubleshoot and resolve integration issues as they arise. - Collaboration and Communication: - Work closely with business analysts, project managers, and other stakeholders to gather requirements and translate them into technical specifications. - Provide technical guidance and support to other team members and stakeholders. - Participate in Agile development processes, including daily stand-ups, sprint planning, and retrospectives. - Testing and Deployment: - Perform unit testing, integration testing, and Code Reviews to ensure the quality and functionality of developed solutions. - Deploy changes to production environments following established change management processes. Qualifications: Education: - Bachelor's degree in Computer Science, Information Technology, or a related field. - Experience: - Proven experience (4+ years) as a Salesforce Developer, with a focus on Experience Cloud, Sales Cloud, Service Cloud, LWC, Apex, and strong Salesforce Platform concepts - Strong understanding of Salesforce architecture, data model, and security model. - Experience with Salesforce integration tools and techniques, such as REST/SOAP APIs. - Skills: - Proficiency in Apex, JavaScript, and Lightning Web Components (LWC). - Strong analytical, problem-solving, and debugging skills. - Ability to work independently and as part of a team. - Excellent communication and interpersonal skills. - Certifications: - Salesforce Platform Developer I and Salesforce Experience Cloud certifications are required. - Salesforce Sales Cloud/Service Cloud Consultant certification is a plus.

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