It Manager- Vertoz

2 days ago

Mumbai Maharashtra, India Vertoz Full time

What we want We are seeking a highly skilled and proactive IT Manager to lead and support our IT operations The ideal candidate will be responsible for managing day-to-day IT infrastructure ensuring smooth operations of desktop systems networks and applications while also leading initiatives to improve IT processes and security standards Who we are Vertoz NSEI VERTOZ an AI-powered MadTech and CloudTech Platform offering Digital Advertising Marketing and Monetization MadTech Digital Identity and Cloud Infrastructure CloudTech caters to Businesses Digital Marketers Advertising Agencies Digital Publishers Cloud Providers and Technology companies For more details please visit our website What you will do Oversee and manage IT infrastructure including hardware software and network systems Provide advanced desktop support Windows macOS Linux and troubleshoot escalated issues Manage installation configuration and maintenance of desktops laptops and peripheral devices Ensure system security through firewalls antivirus patching and access controls Monitor system performance conduct root cause analysis and implement preventive measures Lead IT support team and coordinate with vendors for procurement upgrades and repairs Manage user accounts permissions and access within Active Directory O365 and other enterprise systems Plan and implement IT policies procedures and best practices for data security and compliance Assist with IT projects such as system upgrades cloud migration and network improvements Maintain documentation of IT assets licenses configurations and processes Requirements Bachelor s degree in Information Technology Computer Science or related field 8 years of experience in IT support desktop engineering with at least 2 years in a lead or managerial capacity Strong knowledge of Windows macOS and Linux environments Hands-on experience with Active Directory Office 365 Exchange and cloud services Azure AWS preferred Solid understanding of networking protocols TCP IP DNS DHCP VPN firewalls Experience with virtualization platforms VMware Hyper-V is a plus Excellent troubleshooting problem-solving and communication skills Ability to manage multiple priorities and deliver results under pressure Strong leadership and vendor management experience Benefits No dress codes Flexible working hours 5 days working 24 Annual Leaves International Presence Celebrations Team outings

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