Customer Financial Services Representative-senior

2 weeks ago

Bangalore Karnataka, India FedEx Full time

What can you expect as a FedEx team member Career Mobility and Development When you join FedEx you re joining a team with possibilities that literally span the world from opportunities for advancement and location transfer to training and leadership programs Total Compensation and Benefits Package We want to keep our employees for a long time so we offer competitive benefits opportunities for flexible work arrangements and programs to support well-being Equal Opportunities Our greatest asset at FedEx is our people We are committed to building a diverse equitable and inclusive workforce and offer equal opportunities fairness and respect to all regardless of who you are We encourage you to apply even if you feel your experience does not align with all the aspects in the job description as you could be exactly who we need for this or another opportunity We do not tolerate discrimination or harassment based on race color ethnicity national origin religion sex age genetic information citizenship disability marital status pregnancy sexual orientation gender identity gender expression veteran status or any other characteristic protected under national state or local laws We will reasonably accommodate team members and third parties with physical and mental disabilities Please note that the Job will close at 12am on Posting Close date so please submit your application prior to the Close Date Company INT FedEx Express Transportation and Supply Chain Services India Pvt Ltd City Bangalore Scheduled Weekly Hours 48 Worker Type Regular Posting Start Date 18-Sept-2025 Posting Close Date 24-Sept-2025 Job Family FXE-MEISA Customer Financial Services Representative Position Summary 1 Data Collection and Analysis Gathering data from various sources cleaning and organizing it and performing statistical analysis to identify trends and insights 2 Report and Dashboard Creation Developing and maintaining reports and dashboards using business intelligence BI tools and software 3 Communication and Presentation Effectively communicating findings and recommendations to stakeholders including senior management through written reports presentations and visualizations 4 Problem Solving Identifying and resolving issues related to data reporting or business processes 5 Collaboration Working with various departments to understand their data needs and collaborate on projects 6 Process Improvement Identifying opportunities to improve business processes and workflows based on data insights 7 Data Management Ensuring the accuracy and validity of data and reports Technical Skills Proficiency in data analysis tools e g SQL Excel BI tools Communication Skills Ability to effectively communicate findings to both technical and non-technical audiences Problem-Solving Skills Ability to identify and resolve issues related to data reporting and business processes Organizational Skills Ability to manage multiple tasks prioritize work and meet deadlines Business Acumen Understanding of business operations and the ability to apply data insights to improve performance Analytical Skills Ability to analyze data identify trends and draw conclusions

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