Customer Care Representative
6 days ago
Job Description Role & responsibilities - Visit customers whose loans have been rejected or cancelled and report the reasons to ACRM/CRM - Attend non-financial transactions such as; updating customers mobile number, handle customer requests such as pass book print, account statements, cheque book, ATM, PIN requests, account closure requests (FD/CASA/RD) and address change request etc. - Handle customer enquiries & complaints received through BCs - Provide feedback to the CRM about product/process and contribute to the improvement - Engage in creating awareness about appropriate loan utilization/savings to the customers - Responsible for motivating customers to use alternate channels such as ATMs, BCs and assist/educate customers to use ATMs for dispensing cash and educate them on using kiosks & phone banking - Report inappropriate collection practices by Branch staff and/or group/center members to ACRM or to CRM. - Support cashier in daily activities especially if cash disbursement and repayments are high 1. Coordinate with cash and accounts maintenance team in operations department to run smooth Branch operations 2. Ensure timely scanning of loan application documents to maintain the required turnaround time (TAT) - Assist the Assistant CRM in coordination for internal and external audits in the Branch
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Customer Care Executive
6 days ago
Vadodara, Gujarat, India Maxicus Full timeHi , Prabhjot kaur this side from maxicus kochar tech HR department. Since you are interested in the job. This is the job discription. Open Position: Customer care executive Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers...
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Customer Support Representative
4 days ago
Vadodara, Gujarat, India Maxicus kochartech Full time**Open Position**: Customer Care Executive Job Role: As a Customer Support Representative, you will manage all customer interactions across various channels, providing accurate and complete information to customers using the right tools and methods. **Key Responsibilities**: Provide superior Customer Experience through Call/chat. Offer accurate, valid,...
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Customer Care Representative
2 days ago
Vasna Road, Vadodara, Gujarat, India eSupplier.com Full timeWe are looking for a **Customer Care Executive** to assist our Software Product. **Key Responsibilities**: - Provide product information, resolve issues, and guide users **Requirements**: - **Experience**: Atleast 1 Year (Customer Support or Sales, required) - **Language**:English (preferred) - **Location**:Vadodara, Gujarat (required) Pay: ₹15,000.00...
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Customer Care Executive
1 week ago
Manjalpur, Vadodara, Gujarat, India Maxicus kochartech Full timeOpen Position: Customer care advisor Job Role: As a Customer Support Representative, you will be responsible for managing all customer interactions across channels. Provide accurate and complete information to customers using the right tools and methods. **Job Description**: - Provide accurate, valid, and complete information by using the right...
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Customer Support Representative
3 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
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Customer Support Representative
3 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Whatjobs IN C2 Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face with...
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Customer Support Representative
2 weeks ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
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Customer Support Representative
3 days ago
Vadodara, India Anonymous Full timeONLY WORK FROM OFFICE candidates looking for work from home kindly do not apply Job Timing Multiple shifts available details will be shared during initial screening if you are shortlisted. Job Brief Customer Support Representative, will act as a liaison, provide services information and resolve any emerging problems that our customer accounts might face...
