Jewelry Sales Executive

3 weeks ago

Bengaluru, Karnataka, India Weekday AI Full time
This role is for one of the Weekday's clients

Salary range: Rs 250000 - Rs 350000 (ie INR 2.5-3.5 LPA)

Min Experience: 1 years

Location: Bengaluru

JobType: full-time

Requirements

Education & Certifications

- A bachelor's degree is mandatory.
- MS Office certification or relevant coursework is preferred.

Knowledge

- Strong understanding of front-end retail operations.
- Proficiency in selling and customer service.
- Basic knowledge of jewelry, including Gold, Diamond, Platinum, and Silver, is an added advantage.

Skills

- Excellent verbal communication in English (mandatory) and regional language.
- Basic computer operation skills.
- Proficiency in email communication.
- Familiarity with Point of Sale (POS) systems.

Experience

- 1–3 years of relevant experience in front-end retail operations, preferably with a reputed retail brand.
- Freshers with strong communication skills and a customer-first attitude are also welcome.

Suitability Criteria

Competencies:

- People Orientation: Approachable, team player.
- Interpersonal Skills: Strong relationship-building ability.
- Result Orientation: Ownership mindset, problem-solving skills.
- Process Orientation: Organized, analytical.
- Empathy: Active listening, care, and service-driven mindset.
- Flexibility: Agile, open to learning.

Willingness & Values:

- Job Location: Bengaluru, India.
- Ability to adhere to brand guidelines and schedules.
- Willingness to work extended hours during weekends, festivals, and seasonal peaks.
- Shift: Minimum 9 hours with strict adherence.
- High integrity and ethical conduct (non-negotiable).

Key Responsibilities (KRA/KPI)

- Greet and assist customers while providing detailed product knowledge.
- Influence and drive jewelry sales.
- Achieve monthly and seasonal revenue targets.
- Maintain high standards of visual merchandising (VM) at the store.
- Address customer queries and provide excellent service.
- Follow up with customers to build long-term relationships.
- Ensure store cleanliness, safety, and overall presentation.
- Handle payment transactions and prepare merchandise for delivery.
- Retain and nurture existing as well as new customers.
- Monitor and manage store inventory effectively.
- Coordinate with inter-department teams.
- Operate POS, ERP systems, and Magento as required.

Core Skills

- Jewelry Sales
- Retail Sales

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