▷ (15h Left) ServiceNow ITOM Discovery Developer

About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Role: ServiceNow ITOM Discovery Developer - Experience: 8 +Yrs - Location : Kochi - Mode: [Onsite / Hybrid] - Notice Period Preference : [Immediate / ≤30 Days] Job Description :- - The candidate will be responsible for designing, deploying, and managing ServiceNow Discovery and Service Mapping solutions that meet both current and anticipated requirements. - - Position: ServiceNow ITOM Discovery Developer - - Mandatory skills: ITSM,ITOM,CMDB, integration - - Responsibilities: - · Design, deploy, and managed Discovery and Service Mapping solutions for both on-premises and cloud resources - · Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers - · Define, create, and manage Service Mapping infrastructure, including patterns - · Provide Governance to ensure the integrity of Discovery and Service Mapping - · Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedures, and policies - · Create and maintain Discovery-related and Service Mapping-related documentation - · Design, develop, and deploy new Discovery or Service Mapping functionality - · Ensure that Discovery and Service Mapping are performing as expected - · Ensure Discovery meets it requirements, including schedule scope, schedule completion and CMDB data population - · Ensure Service Mapping meets is requirements, including CMDB data population - · Define, create, and monitor Discovery / Service Mapping health reports and dashboards - · Identify, investigate and resolve Discovery and Service Mapping issues - · Design and deploy Discovery and Service Mapping Integrations - · Design, implement, and manage Discovery and Service Mapping integrations with other systems - · Ensure that Discovery and Service Mapping are aligned with other methods of populating the CMDB - - Required Qualifications - · Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how each should populate the CMDB - · 5+ years' hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery - · ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc. - · Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation - · Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules - · Experience designing and implementing MID-Servers for ServiceNow Discovery - · Experience creating / updating ServiceNow Discovery IP ranges and schedules - · Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g.: errors), patterns and probes (e.g.: debugging) - · Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST - · System administration experience using SHELL/BASH and / or PowerShell - · Familiarity with XML and JSON/script language concepts - · Strong analytical and problem-solving ability - · Strong interpersonal skills - · Proven self-starter who is resourceful, takes the initiative, and sees it through - · Excellent verbal and written communication skills and a proven ability to interact professionally with a diverse group - · ServiceNow CSA or ITOM certifications - · ServiceNow Discovery Fundamentals