ServiceNow ITOM Discovery Developer

23 hours ago


Kochi, India People Prime Worldwide Full time

About the Company Our client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future. Role: ServiceNow ITOM Discovery Developer - Experience: 8 +Yrs - Location : Kochi - Mode: (Onsite / Hybrid) - Notice Period Preference : (Immediate / ≤30 Days) Job Description :- The candidate will be responsible for designing, deploying, and managing ServiceNow Discovery and Service Mapping solutions that meet both current and anticipated requirements. Position: ServiceNow ITOM Discovery Developer Mandatory skills: ITSM,ITOM,CMDB, integration Responsibilities : · Design, deploy, and managed Discovery and Service Mapping solutions for both on-premises and cloud resources · Define, create, and manage the Discovery infrastructure, including schedules, credentials, and mid-servers · Define, create, and manage Service Mapping infrastructure, including patterns · Provide Governance to ensure the integrity of Discovery and Service Mapping · Develop, document, implement, and maintain Discovery and Service Mapping governance processes, procedures, and policies · Create and maintain Discovery-related and Service Mapping-related documentation · Design, develop, and deploy new Discovery or Service Mapping functionality · Ensure that Discovery and Service Mapping are performing as expected · Ensure Discovery meets it requirements, including schedule scope, schedule completion and CMDB data population · Ensure Service Mapping meets is requirements, including CMDB data population · Define, create, and monitor Discovery / Service Mapping health reports and dashboards · Identify, investigate and resolve Discovery and Service Mapping issues · Design and deploy Discovery and Service Mapping Integrations · Design, implement, and manage Discovery and Service Mapping integrations with other systems · Ensure that Discovery and Service Mapping are aligned with other methods of populating the CMDB Required Qualifications · Comprehensive understanding and background in ServiceNow Discovery, including Cloud Discovery, and how each should populate the CMDB · 5+ years' hands-on experience designing, implementing, and managing ServiceNow Discovery, including ServiceNow Cloud Discovery · ServiceNow Cloud Discovery experience should include Cloud Storage, Cloud Functions, Cloud APIs, Cloud Containers, etc. · Experience developing, documenting, implementing, and maintaining ServiceNow Discovery governance processes, procedures, policies and related documentation · Strong knowledge of IP Subnets to develop effective ServiceNow Discovery schedules · Experience designing and implementing MID-Servers for ServiceNow Discovery · Experience creating / updating ServiceNow Discovery IP ranges and schedules · Experience must include knowledge of, and the ability to properly interpret and act on, CI IRE rules, discovery logs (e.g.: errors), patterns and probes (e.g.: debugging) · Knowledge of protocols such as HTTP, TCP, SNMP, SOAP, and REST · System administration experience using SHELL/BASH and / or PowerShell · Familiarity with XML and JSON/script language concepts · Strong analytical and problem-solving ability · Strong interpersonal skills · Proven self-starter who is resourceful, takes the initiative, and sees it through · Excellent verbal and written communication skills and a proven ability to interact professionally with a diverse group · ServiceNow CSA or ITOM certifications · ServiceNow Discovery Fundamentals



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    About the CompanyOur client is a trusted global innovator of IT and business services, present in 50+ countries. They specialize in digital & IT modernization, consulting, managed services, and industry-specific solutions. With a commitment to long-term success, they empower clients and society to move confidently into the digital future.Role: ServiceNow...


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