▷ (15h Left) Inside Sales - Executive (women-only)

3 weeks ago

Mumbai Maharashtra, India Jobs for Humanity Full time

Company Description Greetings from Saira Jobs We are currently recruiting for an Executive -Inside Sales on behalf of our partner Explore the opportunity below and apply today if you meet the qualifications Looking for dynamic and persuasive Inside Sales Executives to join our Assisted Buying Team This role plays a crucial part in reviving and converting leads who have shown interest in our platform but haven t completed their purchase journey These high-intent leads include customers who have added items to their cart but not completed the purchase browsed products without transacting registered on the platform without making a purchase received cashback or promotional credits in their accounts or connected with us via call chat WhatsApp or website enquiries The role is sales-driven involving both outbound and inbound calling with the objective of identifying and activating any potential opportunities and guiding customers toward successful conversion Key Responsibilities Engage with potential customers who have Added items to cart but not completed the purchase Browsed products but did not make any transaction Registered on the platform without transacting Received cashback or promotional credits in their accounts etc Have connected via Call Chat WhatsApp or website enquiries Make timely and persuasive outbound calls to re-engage these leads Handle inbound inquiries via Call Chat WhatsApp or Website and assist customers in navigating their buying journey Understand customer needs address concerns and recommend the right products Route interested customers to the nearest store if required for offline exploration Work closely with the marketing and CRM teams to action warm leads efficiently Maintain detailed records of interactions and follow-ups using internal tools CRM Consistently meet or exceed sales and conversion targets Provide feedback to internal teams on customer patterns and potential improvements in the buying journey Qualifications Required Skills Qualifications Graduate in any discipline 1-3 years of experience in Inside Sales Tele Sales or Customer Engagement roles eCommerce or retail experience preferred Strong verbal communication skills in English and regional languages Ability to handle objections and convert interest into sales effectively Comfort with CRM tools and basic digital communication platforms Target-oriented mindset with a passion for customer engagement Additional Information Locations Mumbai Bangalore Noida Hyderabad Vadodara Chennai Work mode work-from-office Salary 3 2 - 4 LPA Team Assisted Buying Team Key Performance Indicators KPIs Lead Conversion Rate Daily Weekly Call Volume Revenue Generated per Executive

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