Learning Services Expert

1 week ago

Hyderabad Telangana, India Novartis Full time

80,000 + is the number of associates we support globally as part of the Learning & Talent Operations (P&O) team. We are instrumental in ensuring successful operation of global learning activities across the organization and improving efficiency and simplification through high-quality administrative support.
Your responsibilities include but not limited to:

- Learning and Talent Central Administrator in Novartis Learning and Talent related systems
- Perform and deliver high quality GxP and Non GxP training activities in Novartis Learning Management System (UP4Growth)
- Ensure compliance to Novartis internal quality standards, relevant regulatory requirements and service level agreement (SLA)
- Stay apprised with the information on the major on-going incidents, escalations, issues and develop an understanding of recurring incidents and problem tickets
- Ensure timely completions of mandatory trainings and adherence to compliance policy
- Support in knowledge and capability building within the team
- Ensure all time readiness for customer and internal audits and support customers during audits and inspections by providing requested training documents

**Commitment to Diversity & Inclusion**:

- Novartis is committed to building an outstanding, inclusive work environment and diverse teams representative of the patients and communities we serve._

**Minimum requirements**

What you’ll bring to the role:

- Graduate/Postgraduate in Pharmacy/Life Sciences/Engineering/Arts/MBA/HR or equivalent from reputed institute
- Minimum 3 years of desirable experience in QA/QMS/Learning Management Systems and operating in a matrix organization.
- Experience with P&O cloud solutions (preferably Cornerstone on Demand) and GxP, Data Privacy & Compliance requirements
- Operational Excellence, Navigates processes and procedures to get things done while focusing on continuous improvement whenever possible.
- Interpersonal Savvy, Works well with diverse groups of people, handles conflict situations effectively and builds formal and informal relationships. Strong collaboration skills, good relationships and stakeholder management skills for all 3 levels (Local, Regional, Global).
- Managing Change: Quickly adapts to match shifting demands of different situations and operates effectively during times of uncertainty

Why Novartis?
766 million lives were touched by Novartis medicines in 2021, and while we’re proud of this, we know there is so much more we could do to help improve and extend people’s lives.
We believe new insights, perspectives and ground-breaking solutions can be found at the intersection of medical science and digital innovation. That a diverse, equitable and inclusive environment inspires new ways of working.
We believe our potential can thrive and grow in an unbossed culture underpinned by integrity, curiosity and flexibility. And we can reinvent what's possible, when we collaborate with courage to aggressively and ambitiously tackle the world’s toughest medical challenges. Because the greatest risk in life, is the risk of never trying
Imagine what you could do here at Novartis
Commitment to Diversity & Inclusion:
Novartis embraces diversity, equal opportunity and inclusion. We are committed to building diverse teams, representative of the patients and communities we serve, and we strive to create an inclusive workplace that cultivates bold innovation through collaboration, and empowers our people to unleash their full potential.

**Division**

People & Organization

**Business Unit**

P&O People Services and Technology

**Country**

India

**Work Location**

Hyderabad, AP

**Company/Legal Entity**

Nov Hltcr Shared Services Ind

**Functional Area**

Human Resources

**Job Type**

Full Time

**Employment Type**

Regular

**Shift Work**

No

**Early Talent**

No

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