Customer Support-service Voice Process
2 weeks ago
As a Customer Support Representative specializing in voice processes, your primary responsibility is to provide exceptional customer service and support to our clients via telephone. You will serve as the first point of contact for customers, addressing inquiries, resolving issues, and ensuring a positive experience throughout the interaction. Your goal is to build strong relationships with customers, enhance satisfaction, and uphold the reputation of our company.
- in bounds calls
- handling issue resolution
- product/service knowledge
- Customer relationship management
**Language**
Manageable English
Malayalam
**Work from Office**
**Immediate requirements**
**Salary**: ₹15,000.00 - ₹19,000.00 per month
**Benefits**:
- Provident Fund
Schedule:
- Day shift
- Rotational shift
Supplemental pay types:
- Overtime pay
- Shift allowance
**Education**:
- Higher Secondary(12th Pass) (preferred)
**Experience**:
- total work: 1 year (preferred)
- Customer service: 1 year (preferred)
**Language**:
- English (preferred)
- Hindi (preferred)
Ability to Commute:
- Bengaluru, Karnataka (required)
Ability to Relocate:
- Bengaluru, Karnataka: Relocate before starting work (required)
Work Location: In person
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