Voice Process
3 weeks ago
**Job Descriptions**
Responsible for providing quality customer service through the use of voice technology. This position will provide call routing and customer engagement through the use of voice recognition and natural language processing technologies. Additionally, this position will provide support for customer interactions through the use of call center automation tools.
Responsible for ensuring the quality of our telephone calls. They will be screening calls to make sure they are in line with our standards, and will be resolving any issues that may arise.
**Job Types**: Full-time, Part-time, Permanent, Fresher
**Salary**: ₹16,000.00 - ₹22,000.00 per month
Schedule:
- Day shift
- Fixed shift
- Monday to Friday
- Rotational shift
- Weekend availability
Supplemental pay types:
- Performance bonus
- Quarterly bonus
- Yearly bonus
**Experience**:
- total work: 1 year (preferred)
Ability to Commute:
- Bengaluru Urban, Karnataka (required)
Ability to Relocate:
- Bengaluru Urban, Karnataka: Relocate before starting work (required)
**Speak with the employer**
+91 7829650321
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