Process Associate

3 weeks ago


Bengaluru, India Blue Matrix Connect Full time

Company Overview


Blue Matrix Connect is a leading provider of BPO solutions, catering to global and domestic clients from various industries. Our services include Cold Calling, Sales, Marketing, IT services, HR, Email handling, Data scrubbing & Validation, Lead Generation, and Data Analytics. With our expertise in Operations and Business Development, we aim to bridge the gap between talents and employers.


Job Overview


The Process Associate - Voice role at Blue Matrix Connect is a full-time position based in Bangalore Urban, Karnataka, India. The role requires 1 to 3 years of experience and is part of our BPO solutions team. The Process Associate - Voice will be responsible for handling voice-based processes and providing excellent communication.


Qualifications and Skills


  • Junior level position with 1 to 3 years of experience in voice-based processes
  • Excellent communication skills, both verbal and written
  • Ability to engage and build rapport with customers
  • Strong problem-solving and decision-making abilities
  • Attention to detail and accurate documentation
  • Ability to work independently and as part of a team



Roles and Responsibilities


  • Handle voice-based processes with professionalism and efficiency
  • Conduct outbound calls for sales and marketing purposes
  • Provide information and assistance to customers in a clear and concise manner
  • Resolve customer complaints or inquiries with empathy and patience
  • Document all customer interactions accurately and in a timely manner
  • Collaborate with team members and other departments to achieve business goals
  • Adhere to company policies and procedures
  • Maintain a positive and professional attitude







  • Bengaluru, India Offload Process Private Limited Full time

    Designation**:Voice Process Associate (International Process)** **Responsibilities and Duties** - Screen calls and routing them to the appropriate individual. - Giving timely and professional responses to clients and customers. - Build rapport, listen, clarify and manage the conversational flow - Manage upset customers, conflicts and challenging...

  • Process Associate

    3 weeks ago


    Bengaluru, India May I Help You Full time

    Pl share cv to contact@mayihelpu.co.inWe are looking to hire an experienced process associate to monitor and maintain our production processes. As a process associate, you will be required to analyze existing processes and advise on system upgrades, perform regular equipment maintenance, maintain inventory and supplies, ensure product quality, and compile...

  • Process Associate

    3 days ago


    Bengaluru, India HRBRO PLACEMENT SERVICES Full time

    Job Title: Process Associate Location: Bangalore **Salary**: INR 16,000 per month Job Summary: We are looking for a detail-oriented Process Associate to assist us in handling our company’s production processes. You will be primarily responsible for monitoring and analyzing the production processes. **Responsibilities**: Analyzing company processes for...

  • Process Associate

    6 days ago


    Bengaluru, India Blue Matrix Full time

    Role Process Associate (Australian Voice Process) Shift Time: 5 am to 2 pm Location: Hebbal Bangalore **Salary**: ₹200,000.00 - ₹400,000.00 per year **Benefits**: - Provident Fund Schedule: - Morning shift Ability to commute/relocate: - Bengalore, Karnataka: Reliably commute or planning to relocate before starting work...

  • Process Associate

    6 days ago


    Banaswadi, Bengaluru, Karnataka, India Flatworld Solutions Private Limited Full time

    Looking for Process Associate. International voice process _ 6 months to 3 years Real Estate background is mandate. Basic knowledge of MS office and excel **Salary**: ₹130,417.87 - ₹680,001.65 per year **Benefits**: - Health insurance Schedule: - Evening shift - Rotational shift Supplemental pay types: - Performance bonus Ability to...

  • Process Associate

    2 weeks ago


    Bengaluru, India Eurofins Full time

    Job Description POSITION TITLE (ENGLISH): Process Associate REPORTING TO: Team Lead REPORTING LOCATION: Bangalore WORKING LOCATION: Bangalore NUMBER OF FTEs UNDER RESPONSIBILITY SUMMARY OF POSITION AND OBJECTIVES: Proven ability to work on purchasing or vendor management activities. Support Purchasing team with their generic mailbox. ...

  • Process Associate

    4 hours ago


    Bengaluru, India Insurepro 2.0 Full time

    Process Associate **Roles and Responsibilities**: - Making updates to certificate management system and issuing certs - Premium calculations and generation of quotes & binders using carrier quote management systems - Detailed loss analysis & preparation of loss projections and client reviews - Issuance of policies using carrier policy management systems;...

  • Process Associate

    6 days ago


    Bengaluru, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Bengaluru, India Siemens Full time

    **Hello go-getter!** We know that a business only thrives if our people are thriving. That’s why we always put our people first. Our global and diverse team would be happy to support you and challenge you to grow in many ways. Who knows where our joint journey will take you? Siemens Global Business Services (GBS) is a Siemens Service Company that...

  • Process Associate

    3 days ago


    Hebbal, Bengaluru, Karnataka, India Kriya Nextwealth Pvt ltd Full time

    **About us** We are professional and agile. Our work environment includes: - Modern office setting - Food provided Designation Process Associate (Non Voice) Experience Fresher and Lateral (0 to 3 years) Education Any Graduation Shift General /Day Location Mysore - Good in English Communication skills. - Knowledge of the E-commerce platform. - Basic...


  • Bengaluru, India Symmetric Technologies Full time

    **BusOps and Process Associate**: **No of Positions : 02**: Qualification Years of Experience Highlighted Skills Requirement Location and Area Preferred Gender : BCom with MBA with good communication skills : 1-2 Years : Good knowledge in Finance, HR and Operations management POMS Integration,POMS ISMS, POMS Development, Bank Guarantee, TT Documents,...

  • Process Associate

    4 hours ago


    Bengaluru, Karnataka, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Bengaluru, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Bengaluru, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Bengaluru, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...


  • Bengaluru, India Bayer Full time

    **At Bayer we’re visionaries, driven to solve the world’s toughest challenges and striving for a world where ,Health for all, Hunger for none’ is no longer a dream, but a real possibility. We’re doing it with energy, curiosity and sheer dedication, always learning from unique perspectives of those around us, expanding our thinking, growing our...

  • Process Associate

    7 days ago


    Bengaluru, Karnataka, India Eurofins Spectro Full time

    **Company Description**: **About Eurofins - the global leader in bio-analysis** Eurofins is Testing for Life. The Eurofins network of companies believes that it is the global leader in food, environment, pharmaceutical and cosmetic product testing and in discovery pharmacology, forensics, advanced material sciences and agroscience contract research...

  • Lead Associate

    3 weeks ago


    Bengaluru, India INDECOMM Full time

    Job Brief We are seeking a highly detail-oriented Lead Associate for Processing, responsible for managing mortgage loan files and facilitating complete application submissions for clients. Strong customer service and communication skills are essential as you will serve as the central point of contact for all stakeholders, including clients and...

  • Process Associate

    6 days ago


    Bengaluru, India Siemens Full time

    **Are you looking at developing future leaders? Come join us at Siemens.** Siemens Global Business Services (GBS) is a Siemens Service Company that provides innovative digital solutions and customer-oriented business services. With more than 20 years of experience, Siemens GBS taps into its understanding of how organizations and businesses work to...

  • Process Associate

    6 days ago


    Bengaluru, India Glenbrook Pvt Ltd Full time

    Process Associate - US Mortgage Salary : 20K/month Night Shift Time: 7.30 PM IST to 6.30 AM IST - Work experience is not a must but if they have 6 months to 1 year experience that would be ideal. - Good Verbal and Written communication Location: Bangalore city **Salary**: From ₹20,000.00 per month **Benefits**: - Cell phone reimbursement - Health...