Customer Support Associate

1 month ago


Gurgaon, India BSD Technologies Pvt Ltd Full time

Need to have customer success on products and create WOW experience
- Issue/Query handling of customer related to software
- Manage the product renewal of customers
- Manage the product delivery, New feature acknowledgment
- Setting the priority of bugs/ features based on requirement for product roadmap
- Need to focus on building loyalty to ensure long-term client retentions

**Salary**: ₹20,000.00 - ₹30,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Internet reimbursement

Schedule:

- Day shift

Supplemental pay types:

- Joining bonus
- Performance bonus

Ability to commute/relocate:

- Gurgaon, Haryana: Reliably commute or planning to relocate before starting work (required)

Application Question(s):

- Do you have B2B Cliend experience ?
- Do you have B2B Client experience ?

**Experience**:

- Customer service: 1 year (required)

**Speak with the employer**
+91 9871045375
Application Deadline: 28/02/2023
- Health insurance



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