Call Center Executive
6 months ago
JOB DESCRIPTION:
- Understanding and capturing customer needs and preferences
- Consulting and assisting in the decision-making process of customers with relevant information
- Coordinating with Customers, Partners and Other Third-party Services for timely servicing of assigned orders
- Developing and maintaining good rapport with Customers while selling/up-selling the higher value orders.
- Delivering a wonderful experience for customers with prompt and timely services
- Skilfully handling the customer complaint.
- Occasionally feedback calling.
- Daily audits of partners to ensure all outlets are open timely.
**Salary**: ₹18,000.00 per month
**Benefits**:
- Cell phone reimbursement
- Health insurance
- Provident Fund
Schedule:
- Rotational shift
Application Question(s):
- Where do you live?
**Location**:
- Gurgaon, Haryana (preferred)
Work Location: In person
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