Presales Executive

4 weeks ago


Mumbai Maharashtra, India MERAKI HABITATS LLP Full time

We are looking to hire an experienced, customer-oriented Presales Executive to utilize inbound and outbound telephone calls to achieve sales targets. The Presales Executive’s responsibilities include cross-selling or up-selling our products where possible, receiving incoming telephone calls and assisting with customer inquiries, as well as maintaining an accurate record of all calls made and received. You should also be able to liaise with the appropriate departments to resolve customer complaints.

**KEY RESPONSIBILITIES**:

- Calling existing and potential customers to persuade them to purchase company products and services.
- Accurately recording details of customers’ purchase orders
- Generating promising leads for the outside sales team to pursue
- Managing customer accounts by ensuring timely follow-ups
- Using sales scripts proffered by the company to drive sales and respond to customer rejections
- **PERSONAL COMPETENCIES**:

- Required Exp: 0-2 Years
- Bachelor's or Associate's degree in Marketing, Communications, Business Administration, or related field is preferred.
- Proven experience working as a Presales Executive.
- The ability to follow scripts.
- Strong negotiation and consultative sales skills.
- Excellent organizational and problem-solving skills.
- Effective communication skills.
- Exceptional customer service skills

Schedule:

- Day shift
- Weekend availability

Application Question(s):

- Where do you stay in Mumbai?
- Do you have experience working in Real Estate?

**Experience**:

- total work: 1 year (preferred)


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