Virtual Relationship Executive
8 months ago
**RE Quality Assurance**
- Do call barging to RE’s (Relationship Executives) live call to shadow the calls made to IMD’s & give qualitative feedback to RE’s post call to increase the effectiveness of RE’s & service standards.
- Provide & enhance data capturing pointers to RE’s of IMD’s; revise the data capturing formats over period.
- Allocate IMD details to team based on geographical spread & business priorities to RE’s**.**:
- Monitor daily issue tracker to ensure service standard TAT’s / SLA’s are maintained.
- **Data Management & Analysis**
- Track performance of all categories of IMD’s ( based on banding ) based on business, campaign qualifiers ( past & ongoing ), health LOB, year end activation etc. & allocate data cut with plan of action to team for follow-up.
- Publish gap analysis report to management based on the calling report of the team.
- Collaborate & connect with cluster heads / zonal heads based on the campaign commitment shared by IMD’s to ensure maximum engagement of IMD’s to improve IMD activation ratio.
- Ensure local leadership is provided with updated IMD touch-point & details to improve service standards.
- **Escalation Handling**
- Collaborate with cluster heads / zonal heads on issue escalated by IMD’s to MD’s office / NHOD’s desk & ensure closure on priority.
- Monitor issue tracker on daily basis & follow-up on issues crossing TAT / SLA’s.
- **People** **Development**
- Design call pitch for RM’s to follow while calling IMD’s.
- Train team on handling escalation calls to ensure speedy resolution to IMD’s.
- Train team on objection handling to ensure IMD’s are more effective on field.
-
Virtual Csr Assistant
1 month ago
Mumbai, Maharashtra, India Tasks Expert Virtual Employee Services Pvt. Ltd Full timeJob description About Company Tasks Expert is a USA-based offshore virtual assistant company established in 2017 with a delivery center located in Mumbai, India. As a leading full-time offshore virtual assistant company, we provide 24/7 services to small, mid-sized, and large businesses, as well as busy professionals and entrepreneurs around the...
-
Virtual Csr Assistant
2 months ago
Mumbai, Maharashtra, India Tasks Expert Virtual Employee Services Pvt. Ltd Full timeAbout Company Tasks Expert is a USA-based offshore virtual assistant company established in 2017 with a delivery center located in Mumbai, India. As a leading full-time offshore virtual assistant company, we provide 24/7 services to small, mid-sized, and large businesses, as well as busy professionals and entrepreneurs around the world. Job Summary: Key...
-
Virtual Assistant
5 days ago
Pune, Maharashtra, India Talenlio Full time**Summary**: A Virtual Executive Assistant provides extensive administrative support to the designated individual or team remotely. Their responsibilities include managing calendars, scheduling appointments, coordinating meetings, facilitating communication, organizing files and reports, making travel arrangements, and supporting various projects. This role...
-
Virtual Relationship Officer
6 months ago
Thane District, Maharashtra, India Evertiz Solutions Full time**Virtual Relationship Officer (Outbound Sales/Customer service)** **Job Location**: - Ghansoli, Navi Mumbai - Perungudi Chennai **Eligibility Criteria**: - Must have minimum 1-year experience into Banking / NBFC (Sales/ customer service) - Graduation must - Excellent Communication Skills in English and Hindi. - Age limit up to 32 years **Skills &...
-
Virtual Assistant Bde
4 months ago
Mumbai, Maharashtra, India Logistic Indemnity Risk Asia Pvt Ltd Full time**Job Summary**: We are seeking a highly organized and proactive individual to join our team as a Virtual Assistant cum Business Development Executive. In this dual role, you will be responsible for supporting day-to-day administrative tasks while also driving business growth by identifying new business opportunities, building relationships with potential...
-
Client Servicing Executive
6 months ago
Pune, Maharashtra, India Virtual Element Studios Pvt Ltd Full time**About Us**: Virtual Element Studios Pvt Ltd is a leading video production company dedicated to delivering high-quality, innovative visual solutions. With a focus on creativity and client satisfaction, we offer a wide range of services including animation, video editing, virtual reality, and more. Our commitment to excellence and client-centric approach...
-
Client Service Executive
2 months ago
Pune, Maharashtra, India Virtual Element Studios Pvt Ltd Full time**About Us**: Virtual Element Studios Pvt Ltd is a leading video production company dedicated to delivering high-quality, innovative visual solutions. With a focus on creativity and client satisfaction, we offer a wide range of services including animation, video editing, virtual reality, and more. Our commitment to excellence and client-centric approach...
-
Virtual Office Executive
6 months ago
Pune, India Bootstart Spaces and Hospitality Pvt Ltd Full timeResearch and advise on the most suitable legal structure (e.g., LLC, corporation, partnership) for the company. - Prepare and file the necessary registration documents with the appropriate government authorities. - Ensure compliance with local regulations and requirements for company formation - Provide a virtual office address that can be used for company...
-
Virtual Executive Personal Assistant
6 months ago
Pune, Maharashtra, India orchid furnishings llp Full time**Responsibilities**: - Act as the primary point of contact between the Director and internal/external clients - Screen and direct phone calls, and distribute correspondence - Handle requests and queries appropriately - Manage diary and schedule meetings and appointments, including planning the entire routine - Make travel arrangements, considering the...
-
Virtual Assistant
6 months ago
Pune, Maharashtra, India Quest Business Solution Full time**Designation : Business Process Executive / Sr. Business Process Executive** - Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc - Responsible for timely and accurate MIS reports on a weekly/monthly basis - Ability to prioritize items - Perform tasks with a high degree of accuracy and consistency, in a timely...
-
Virtual Assistant
6 months ago
Mumbai, Maharashtra, India SH Square Consultants Full timeRole - Virtual Assistant - Experience - 2 to 5 yrs - Location - Mumbai & Pune & Bangalore - Mode - Hybrid - Shift - US - 6 PM or UK - 3 PM shifts applicable. Any shifts is given basis on Business requirement - Requirements - **Has at least 2-5 years of relevant work experience as a virtual assistant is a must**: - 1-2 Years of experience is considered at...
-
Virtual Assistant
6 months ago
Mumbai, Maharashtra, India SH Square Consultants Full timeRole - Virtual Assistant - Experience - 3 to 5 yrs - Location - Mumbai & Pune - Mode - Hybrid - Shift - US - 6 PM or UK - 3 PM shifts applicable. Any shifts is given basis on Business requirement - Requirements - Has at least 3-5 years of relevant work experience as a virtual assistant is a must - 1-2 Years of experience is considered at Executive level -...
-
Virtual Relationship Officer
2 months ago
Pune, India Call For Jobs Full timeCustomer Engagement: Continuous engagement with the portfolio customers mapped as per the contact policy, with accurate & complete capture of interaction details. Call handling as per defined standards. Accurate resolution for customer queries. Promoting Digital Banking services for a superior customer service experience. Profiling of customers in order to...
-
Virtual Assistant
6 months ago
Mumbai, Maharashtra, India Quest Business Solution Full time**Designation : Business Process Executive / Sr. Business Process Executive** - Responsible for Administrative Services, like calendar bookings, Travel & Expense, Reports, etc - Responsible for timely and accurate MIS reports on a weekly/monthly basis - Ability to prioritize items - Perform tasks with a high degree of accuracy and consistency, in a timely...
-
Client Servicing Executive
3 months ago
Narayan Peth, Pune, Maharashtra, India Virtual Element Studios Pvt Ltd Full time**About Us**: Virtual Element Studios Pvt Ltd is a leading video production company dedicated to delivering high-quality, innovative visual solutions. With a focus on creativity and client satisfaction, we offer a wide range of services including animation, video editing, virtual reality, and more. Our commitment to excellence and client-centric approach...
-
Relationship Executive
1 week ago
Pune City H.O, Pune, Maharashtra, India Infina Full timeRole On Sales & Marketing Executive in Field Work. A relationship executive is a professional who builds and maintains positive relationships with a company's clients, suppliers, and employees. They are responsible for ensuring that everyone involved is satisfied and that the company's relationships run smoothly. Some responsibilities of a relationship...
-
Sales and Marketing Executive
6 months ago
Nashik, Maharashtra, India VIRTUAL CONSTRUCTION SOLUTION Full time**Position**: Sales and Marketing Executive **Location**: Virtual Construction Solution **Shift Timing**: 05:00 PM to 02:00 AM **Employment Type**: Full-Time Qualification: - Bachelor’s degree, or a related field preferred. - Excellent communication and presentation skills. - Strong understanding of sales techniques and processes. - Ability to quickly...
-
Virtual Event Coordinator
6 months ago
Pune, India Freedom From Diabetes Full time**Job Title**:Virtual** **Event Coordinator** **Job Overview**: As an Event Coordinator, your primary role is to plan, organize, and execute various events. Your responsibilities will include: **Duties and Responsibilities**: **Event Scheduling**: Scheduling, rescheduling, and cancelling events while maintaining clear and timely communication. **Timeline...
-
Client Relationship Executive
8 hours ago
Pune, Maharashtra, India Expedite Informatics Full time**Job Title**: Client Relatiion Executive **Location**: Pune, India **Experience**: 0 to 2 Years As a Sales Executive you will play a key role in driving our sales and fostering strong client relationships. Your responsibilities will include: **Selling**: - Developing and maintaining relationships with prospects. - Recommending tailored solutions to meet...
-
Virtualization Infrastructure and Storage
3 months ago
Pune, Maharashtra, India IBM Full timeIntroduction India Systems Development Lab (ISDL) is part of IBM Infrastructure world-wide technology development lab. Established in 1996, the Lab is headquartered in India's Silicon Valley and startup hub - Bengaluru, with a strong presence in Pune and Hyderabad. Developers at ISDL deliver technology innovations across the entire Systems portfolio - z...