Front Desk Receptionist
6 months ago
**Company Description**
Aurus Fine Jewels is a brand that offers a refined sensibility of design and an enhanced experience of buying fine jewels. With uncompromising standards of craftsmanship and the use of the finest materials, Aurus appeals to the constantly evolving woman of today who seeks classic and timeless jewels. Our jewels are not very complicated or dictated by a trend, but rather reflect a hint of contemporary to make them relevant today.
**Role Description**
This is a full-time on-site role at Aurus Fine Jewels located in Ahmedabad.
- Interact with customers via telephone and chat, building genuine rapport and understanding their Jewelry preferences and requirements.
- Conduct detailed consultations to recommend suitable jewelry design products that align with the customer's style and requirements.
- Craft compelling sales pitches that showcase the luxury of Aurus and MOI products, emphasizing quality, design, and value.
- Identify opportunities to upsell or cross-sell to enhance the customer's shopping experience.
- Guide customers through the ordering process and collaborate with the order processing team to ensure smooth order fulfillment and delivery.
- Gather customer feedback and insights regarding products sharing valuable input with the product development and marketing teams.
**Qualifications**
- Customer Service experience
- Excellent verbal and written communication skills
- Phone Etiquette and Communication skills
- Fashion-forward mindset with an understanding of style trends and personal styling techniques.
- Ability to adapt to evolving sales strategies and customer preferences.
- Experience in the retail or jewelry industry is a plus
**Job Types**: Full-time, Permanent
**Salary**: ₹18,000.00 - ₹30,000.00 per month
Schedule:
- Day shift
Ability to commute/relocate:
- Vastrapur, Ahmedabad, Gujarat: Reliably commute or planning to relocate before starting work (preferred)
**Experience**:
- Retail sales: 1 year (preferred)
Work Location: In person
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