Receptionist/front Desk Executive

1 week ago

Bodakdev Ahmedabad Gujarat, India Rootvij Kapadia People Consulting Full time

**Job Summary**: The receptionist is the first point of contact for visitors and clients. They are responsible for managing front desk operations, providing exceptional customer service, and managing administrative tasks to ensure smooth daily operations.

**Key Responsibilities**:

- **Greeting and Welcoming Visitors**:

- Warmly welcome visitors and clients upon arrival.
- Determine the nature of their visit and direct them to the appropriate person or department.
- Maintain a professional appearance and demeanor at all times.
- **Managing Communication**:

- Answer, screen, and forward incoming phone calls.
- Handle inquiries and provide information to clients and visitors.
- Take accurate messages and ensure timely follow-up.
- **Administrative Management**:

- Perform general office duties including filing, photocopying, and scanning documents.
- Schedule and manage appointments and meetings.
- Maintain and update contact lists and appointment calendars.
- Supervise the office housekeeping activates by designing mechanism to ensure its effectiveness
- Over all management - Staff of Housekeeping and Drivers
- Stationary Management
- Petty Case management
- Facility Maintenance Support
- Travel Management
- Cafeteria Management
- **Handling Mail and Deliveries**:

- Receive and sort incoming mail and packages.
- Coordinate outgoing mail and courier services.
- **Maintaining the Reception Area**:

- Keep the front desk area tidy and presentable.
- Ensure that the reception area is well-stocked with brochures, business cards, and other relevant materials.
- **Assisting with Visitor Check-In**:

- Manage visitor sign-in procedures and issue visitor badges as required.
- Ensure compliance with security and privacy protocols.
- **Coordinating with Other Departments**:

- Collaborate with other departments to facilitate communication and address operational needs.
- Assist with special projects and events as required.

**Qualifications**:

- **Education**:Any Graduate or Post Graduate with excellent communication skill. Well Proficient in English language.
- **Experience**: 2 to 5 Years of experience as a receptionist or in a customer service role preferred.
- **Skills**:

- Excellent verbal and written communication skills.
- Strong organizational and multitasking abilities.
- Proficient in Microsoft Office Suite (Word, Excel, Outlook).
- Familiarity with office equipment (e.g., fax machines, copiers).
- Professional and courteous demeanor.


**Job Types**: Full-time, Permanent

Pay: ₹25,000.00 - ₹35,000.00 per month

Work Location: In person

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