Customer Success Executive

5 months ago


Chennai, India TargetBay Full time

**About TargetBay**:
**Experience**: 3 - 5 yrs

**Location**: Perungudi, Chennai

**Timing: US Shift**

**Roles and Responsibilities**:

- Respond to customer queries in a timely and accurate way through chat
- Help improve customers; product knowledge and offer guidance on best practices.
- Retain and Upsell new products and services to existing customers.
- Serve as the client’s project manager for the assigned accounts.
- Coordinate with the developers and resolve the account related errors and communicate the same to the customers in a timely manner.
- Generate report on a daily and weekly basis.

**Required**:

- 3 - 5 years of of relevant experience as executive or senior executive in a Chat process
- Experience in the chat or voice process is mandate
- Strong Written skills
- Effectively handles Multitasking
- Understand trigger statements and identified customer pain points
- Provides concise information as requested
- Experience in MS Office tools is a value add
- Ready to work in US Shift
- Product Company will be added advantage



  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    A Customer Success Executive is a strategic leader responsible for overseeing the customer success function at Verifitech Services - India. They provide guidance, drive initiatives, and ensure the long-term satisfaction of customers.Key responsibilities include:Developing and executing the customer success strategy aligned with the company's...


  • Chennai, India Verifitech Services - India Full time

    Responsibilities:Customer Engagement: Build and maintain strong relationships with assigned customers by being their primary point of contact. Proactively reach out to understand their needs and provide guidance on product usage and best practices.Customer Success Planning: Collaborate with customers to create and execute customer success plans, outlining...


  • Chennai, Tamil Nadu, India TargetBay Full time

    **About TargetBay**: **Experience**:2 - 5 yrs **Location**:Perungudi, Chennai **Shift**:US Shift **Roles and Responsibilities**: This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include...


  • Chennai, Tamil Nadu, India ColorPodge Full time

    **Description** We are looking for a friendly and driven Customer Success Executive to join our team as a Customer Success Executive. You will be responsible for ensuring our clients receive the best possible experience with our products and services. This job is perfect for individuals who are passionate about customer service and enjoy solving...


  • Chennai, India Telecaller executive Full time

    **Pulled from the full job description** - Flexible schedule - Health insurance - Paid sick time - Paid time off ₹15,000 - ₹20,000 a month Job type Permanent Fresher Full-time Shift and schedule Day shift Benefits & Perks Paid time off, Paid sick time **Benefits**: Pulled from the full job description Flexible schedule Paid sick time Paid time off Job...


  • Chennai, India Verifitech Services - India Full time

    A Customer Success Senior Executive is a high-level professional responsible for overseeing the customer success function within an organization. They provide strategic leadership, drive customer success initiatives, and ensure the long-term success and satisfaction of customers. This role typically operates at a senior management level.Here are the key...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    **About the Role**We are seeking a highly skilled Customer Success Director to join our team at Verifitech Services - India. As a key member of our organization, you will be responsible for driving the customer success strategy, managing the customer success team, and building strong customer relationships.Key Responsibilities:Strategic Planning: Develop and...


  • Chennai, India TargetBay Full time

    **About TargetBay**: **Position**: Customer Success Executive **Experience**: Freshers **Shift: Night Shift(US)** **Notice Period**: Immediate Joiners **Desired Profile**: - Excellent communication skills - Should be able to communicate effectively - Should be willing to work in US shift - Must have good customer handling skills


  • Chennai, India Zoho Full time

    ManageEngine is looking for a relationship-focused individual who wants to build a career in Customer Success. In this role, you will manage customer relationships through their entire life cycle. We’re looking for superior people skills and a positive attitude. Additionally, you will build new customer relationships by reaching out to potential customers,...


  • Chennai, India Spiceblue Full time

    About All Time Design: Join All Time Design, a leading subscription-based design firm, on our mission to revolutionize the design industry. We are dedicated to providing unlimited, top-quality designs and are gearing up to become a multi-million dollar enterprise. Be a part of our exciting growth journey! **Job Description**: We are on the lookout for a...


  • Mylapore, Chennai, Tamil Nadu, India Sirahu Technologies Full time

    We are looking for a proactive, customer-focused *Customer Success Executive* to manage and drive the success of key client accounts. As the primary point of contact for these accounts, the CSE will build strong relationships, consistently deliver value, and foster trust and transparency to ensure client satisfaction and overall success. This role requires...


  • Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time

    Customer Success Manager RoleKey Responsibilities:Develop and execute customer success strategies to drive growth and retention.Build and maintain strong relationships with customers to ensure their needs are met.Collaborate with cross-functional teams to deliver exceptional customer experiences.Identify and resolve potential issues to prevent customer...


  • Chennai, Tamil Nadu, India Cynosure Corporate Solutions Full time

    Customer Success Role OverviewCynosure Corporate Solutions is seeking a highly skilled Customer Success Manager to join our team. As a key member of our customer-facing team, you will be responsible for building and maintaining long-term relationships with our clients.Key Responsibilities:Develop and execute customer success plans to ensure client...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    Customer Success ManagerAt Verifitech Services - India, we are seeking a highly skilled Customer Success Manager to join our team. This key role will be responsible for building and maintaining strong relationships with our clients, acting as their primary point of contact and advocate within our organization.Key Responsibilities:Client Relationship...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the Role:We are seeking a skilled Customer Success Strategist to join our team at Verifitech Services - India. The ideal candidate will have a strong background in customer-facing roles and excellent communication skills.Responsibilities:Customer Engagement: Develop and maintain strong relationships with assigned customers, acting as their primary...


  • Pallavaram, Chennai, Tamil Nadu, India Minuscule Technologies Pvt Ltd Full time

    Description: Customer Success Executive About Us: PIQOTECH is a leader in Computerized Maintenance Management System (CMMS) software, helping businesses enhance maintenance operations, asset performance, and achieve operational excellence. Join our innovative team and contribute to our mission of transforming maintenance management. Key...


  • Chennai, Tamil Nadu, India Schneider Electric Full time

    Job Title: Customer Success ManagerAs a Customer Success Manager at Schneider Electric, you will be responsible for leading and maintaining ongoing client relationships for recurring services. Your primary goal will be to ensure our internal commitments are delivered with excellence, that customer outcomes are achieved, and that additional value is promoted...


  • Chennai, Tamil Nadu, India sarvajith infotech Full time

    Job Title: Customer Success LiaisonJob Summary: We are seeking a Customer Success Liaison to join our team at Sarvajith Infotech. The ideal candidate will have a strong background in customer-facing roles and be able to develop and maintain profitable relationships with key customers.Key Responsibilities:Plan and execute field marketing activities after...


  • Chennai, Tamil Nadu, India Verifitech Services - India Full time

    About the RoleWe are seeking a highly skilled Customer Success Strategy Lead to join our team at Verifitech Services - India. As the primary point of contact for our customers, you will be responsible for driving the customer success strategy and ensuring the long-term success and satisfaction of our clients.Key ResponsibilitiesStrategic Planning: Develop...


  • Chennai, Tamil Nadu, India Saaki Argus & Averil Consulting Full time

    About Saaki Argus & Averil Consulting: A Leading Product Development CompanyRole: Customer SuccessExperience: 3-7 yearsLocation: ChennaiJob Overview:We are seeking a skilled Customer Success Specialist to join our team at Saaki Argus & Averil Consulting. As a key member of our organization, you will be responsible for onboarding new customers, establishing...