Customer Success Executive
6 months ago
**About TargetBay**:
**Experience**:2 - 5 yrs
**Location**:Perungudi, Chennai
**Shift**:US Shift
**Roles and Responsibilities**:
This is a full-time on-site role for a Customer Success Executive at TargetBay. As a Customer Success Executive, you will be responsible for ensuring customer satisfaction and retention. Your day-to-day tasks will include providing excellent customer support, managing accounts, and utilizing your analytical skills to optimize customer success strategies.
**Required Skills**:
- Customer Satisfaction, Customer Retention, and Customer Support skills
- Strong analytical skills
- Experience in account management
- Excellent written and verbal communication skills
- Ability to build strong relationships with customers
- Detail-oriented and highly organized
- Prior experience in the eCommerce industry is a plus
- Bachelor's degree in a relevant field
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