811-cec Officer-inbound-digital Banking Kotak
2 weeks ago
**811 Digital - Outbound Officer
- Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries.
- Contacting potential or existing customers to inform them about a product or service using scripts
- Answering questions about products or the company
- Asking questions to understand customer requirements and close sales
- Providing information to customers.
- Monitoring sales performance.
- Closing sales deals.
- Keeping a record of calls and relevant details.
- Go the “extra mile” to meet sales quota and facilitate future sales
- Keep records of calls and sales and note useful information
- Make sales or recommendations for products or services that may better suit customer needs
- Adhere to all company policies and procedures
- Graduate with decent English communication.
- Should be dedicated and display integrity.
- Willingness to learn with an attitude of continuous improvement.
- Willing to work in rotating shifts
-
811-cec Officer-inbound-digital Banking Kotak
1 month ago
Thane, India Kotak Mahindra Full time**811 Digital - Outbound Officer - Department- Retail Liabilities | Digital Banking- Location- Mumbai, Thane- Number of Positions- Multiple- Position Grade- M1- Assisting in resolving customer queries. - Contacting potential or existing customers to inform them about a product or service using scripts - Answering questions about products or the company -...
-
Thane, India Kotak Mahindra Full timeJob Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job Description- Role and Responsibilities- Conduct audits on an inbound, outbound, chat and other...
-
Thane, India Kotak Mahindra Full timeJob Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...
-
811-cec Officer-outbound-digital Banking Kotak
3 weeks ago
Thane, India Kotak Mahindra Full time**Job Description - Graduate - Atleast 1-2 years’ experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flair for Sales - Flexible to get scattered 8 Week Offs in a month with 9hours shift - Good listening skills and strong...
-
Cec-subject Matter Expert-vrm-branch Banking-vrm
1 month ago
Thane, India Kotak Mahindra Full timeJob Role: Manage the K-VRM desk. Ensure all request received are actioned within TAT. Maintain & release K-VRM dashboard. Manage the VRM inbound helpline, both mapped & unmapped customers. Assist the team coach with OJT incase batch > 12 officers. To take customer escalations on calls taken by new officers. Ensure workstation and system IDs...
-
Cec Relationship Officer
1 month ago
Thane, India Kotak Mahindra Full time**Job Role**: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. - Sources new bank customers through Lead generation model and responsible for conversion from external field support - Cross sells bank products to existing set of customers. - Informs customers of new...
-
Kotak Cec
1 month ago
Thane, Maharashtra, India SuccessR Full timeFresher Graduate - Preferably 0-4 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays - Flexible to get scattered 8 Week Offs in a month with 9 hours shift - Good...
-
Ho Biu Financials-ho
6 days ago
Thane, India Kotak Mahindra Full time**Job Role**: - Preparation of Budgets for Branch Banking / Consumer Bank - Preparation of Branch and Channel P&L - Branch Profitability and Branch Break even analysis - Channel query resolutions on P&L and budgets - Analysis of Cost and identify cost control scope - Cost reduction and cost optimization - Preparation of Financial / MIS credit / Inter...
-
Activation Offer-ho
1 month ago
Thane, India Kotak Mahindra Full timeGlobal Transaction Services Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business to trade finance (import...
-
Activation Officer-branch Banking-cms
1 month ago
Thane, India Kotak Mahindra Full timeThis team will be supporting all the verticals under Consumer & Commercial Bank, which includes Branch Banking, Priority, Wealth & TACS - RI clients. **Job Role**: Understand customer requirements & train the customers on usage of Cash Management Platform - Interaction with existing CMS customers to understand the technical requirement for system...
-
Customer Service
1 month ago
thane, India HY FLY CONSULTANCY Full timeRequired Candidate profile 1. Inbound Customer service profile 2. Explaining the customer's product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLYPerks and benefits Medical Allowance + Performance-based Incentives Role customer service Industry Type Banking Functional Area customer...
-
Cec - Mis Resource-customer Experience
4 weeks ago
Thane, India Kotak Mahindra Full timeJob Role: - Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps - Ensure Data’s are provided to the top management on time and make certain the accuracy of data - Maintain Timely submission and circulation of Data to the stake holders of below mentioned data - Ensure data are provided for compliance and Audits and RCSA and...
-
Hiring for Tele Caller at Thane
1 week ago
Thane, India SRP Consultants Full time**RGI HEALTH** SALES PROCESS, Graduate + 6 months exp with Good communication skills 19000 in hand **IDFC FIRST BANK** Sales process, Fresher/ Exp both can apply, Average communication skills., Min qualification is HSC 14500 in hand **SUD LIFE & Verification Linguistic (Tamil, Malayalam, Bengali, Assamee, Punjabi, Gujrati)** Sales process, Graduate +...
-
Escalation Representative-relationship Banking
4 weeks ago
Thane, India Kotak Mahindra Full time**Job Description: - Working towards resolution of customer concerns and closing loop with customers. - Attending to cases from MD’s Desk / Other Senior Management of the Organisation. - Following up on Escalated cases regularly and getting it closed within defined TAT - Liaise with Department / Division Heads and be a customer advocate in resolving the...
-
Bank Job in Mumbai
4 weeks ago
Thane, India Tekpillar Full timeA CASA Sales Officer is responsible for acquiring new customers and promoting current account and savings account products to meet the bank's business objectives. They play a critical role in expanding the bank's customer base and enhancing its relationships with existing customers. **Responsibilities**: - Acquire new customers for current and savings...
-
Thane, India DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
thane, India DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
-
Disbursement Coordinator
1 month ago
Thane, India Kotak Mahindra Full timeDepartment _ - Location _ - Reporting Relationship _ - IC- Position Grade**Job Role - Generation of timely business MIS. - Handling personalized service requests of customers. - To understand clients business & provide appropriate business loan solutions. - Work closely with Branch Banking teams for new customer addition. - To ensure smooth onboarding of the...
-
Office Assistant
4 weeks ago
Thane, India THE THIRSTY CROW MARKETING SERVICES Full timeOffice Cleaning. - Tea Coffee Serve Karna. - Bank Related Work. - Logistics Handle Karna. - Courier Related Work. - Outside work **Salary**: ₹12,000.00 - ₹13,000.00 per month Schedule: - Day shift Work Location: One location
-
Office Assistant
4 weeks ago
Thane, India Renuka Consulting Engineers Pvt Ltd Full time**Office Assistant Responsibilities**: - Managing filing system. - Welcome clients and visitors as needed. - Helping organize and maintain office common areas. - general office duties. - Office Open - Close. - Supervise in Office cleanliness. - Bank work - Purchase outside Materials - Maintaining office equipment as needed. - Aiding with client reception as...