811-cec Officer-inbound-digital Banking Kotak

Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job Description- Role and Responsibilities- Conduct audits on an inbound, outbound, chat and other...

Job Title: - Quality Auditor- Job Category: - Service Excellence- Department/Group: - Customer Experience Centre- Job Code/ Req#: - Location: - Mumbai- Travel Required: - Yes- Level/Salary Range: - DM/AM- Position Type: - Full Time- HR Contact: - Date Posted: - Job DescriptionRole and Responsibilities - Conduct audits on an inbound, outbound, chat and other...

**Job Description - Graduate - Atleast 1-2 years’ experience with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flair for Sales - Flexible to get scattered 8 Week Offs in a month with 9hours shift - Good listening skills and strong...

Job Role: Manage the K-VRM desk. Ensure all request received are actioned within TAT. Maintain & release K-VRM dashboard. Manage the VRM inbound helpline, both mapped & unmapped customers. Assist the team coach with OJT incase batch > 12 officers. To take customer escalations on calls taken by new officers. Ensure workstation and system IDs...

**Job Role**: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. - Sources new bank customers through Lead generation model and responsible for conversion from external field support - Cross sells bank products to existing set of customers. - Informs customers of new...

Fresher Graduate - Preferably 0-4 years with 6 months which should to be in customer service role - Understanding of call center industry an advantage - Excellent communication skills - Verbal & Written - Flexible to work 24/7 (For Females: 7AM till 8PM) including Sunday/holidays - Flexible to get scattered 8 Week Offs in a month with 9 hours shift - Good...

**Job Role**: - Preparation of Budgets for Branch Banking / Consumer Bank - Preparation of Branch and Channel P&L - Branch Profitability and Branch Break even analysis - Channel query resolutions on P&L and budgets - Analysis of Cost and identify cost control scope - Cost reduction and cost optimization - Preparation of Financial / MIS credit / Inter...

Global Transaction Services Group is the Product & Sales Support function that provides product expertise to the various segments of Kotak Bank, spanning Consumer Bank, Commercial Bank and Wholesale Banking divisions. Products range from to cash management (payment & collections solutions, escrow services & dividend business to trade finance (import...

This team will be supporting all the verticals under Consumer & Commercial Bank, which includes Branch Banking, Priority, Wealth & TACS - RI clients. **Job Role**: Understand customer requirements & train the customers on usage of Cash Management Platform - Interaction with existing CMS customers to understand the technical requirement for system...

Job Role: - Periodic extraction and publishing of MIS/Reports/Dashboard/Info graphs and Dumps - Ensure Data’s are provided to the top management on time and make certain the accuracy of data - Maintain Timely submission and circulation of Data to the stake holders of below mentioned data - Ensure data are provided for compliance and Audits and RCSA and...

Required Candidate profile 1. Inbound Customer service profile 2. Explaining the customer's product features & benefits. 3. Ensuring all compliance and SLA during the calls. 4. GRADUATES FRESHER AND EXP BOTH CAN APPLYPerks and benefits Medical Allowance + Performance-based Incentives Role customer service Industry Type Banking Functional Area customer...

**RGI HEALTH** SALES PROCESS, Graduate + 6 months exp with Good communication skills 19000 in hand **IDFC FIRST BANK** Sales process, Fresher/ Exp both can apply, Average communication skills., Min qualification is HSC 14500 in hand **SUD LIFE & Verification Linguistic (Tamil, Malayalam, Bengali, Assamee, Punjabi, Gujrati)** Sales process, Graduate +...

**Job Description: - Working towards resolution of customer concerns and closing loop with customers. - Attending to cases from MD’s Desk / Other Senior Management of the Organisation. - Following up on Escalated cases regularly and getting it closed within defined TAT - Liaise with Department / Division Heads and be a customer advocate in resolving the...

A CASA Sales Officer is responsible for acquiring new customers and promoting current account and savings account products to meet the bank's business objectives. They play a critical role in expanding the bank's customer base and enhancing its relationships with existing customers. **Responsibilities**: - Acquire new customers for current and savings...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

Business Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...

Department _ - Location _ - Reporting Relationship _ - IC- Position Grade**Job Role - Generation of timely business MIS. - Handling personalized service requests of customers. - To understand clients business & provide appropriate business loan solutions. - Work closely with Branch Banking teams for new customer addition. - To ensure smooth onboarding of the...

Office Cleaning. - Tea Coffee Serve Karna. - Bank Related Work. - Logistics Handle Karna. - Courier Related Work. - Outside work **Salary**: ₹12,000.00 - ₹13,000.00 per month Schedule: - Day shift Work Location: One location

**Job Re** - Job Title**Chief. Manager** **Level** **M5** **Division** **IT** **Department** **WBG** **No of positions** **1** **Location** **Goregaon** **Reporting to** **Priti Kulkarni - Job RoleChief Manager **Job Responsibility** - Executing IT initiatives for Design, Development, implementation roll-out & support for Wholesale Banking...

**Office Assistant Responsibilities**: - Managing filing system. - Welcome clients and visitors as needed. - Helping organize and maintain office common areas. - general office duties. - Office Open - Close. - Supervise in Office cleanliness. - Bank work - Purchase outside Materials - Maintaining office equipment as needed. - Aiding with client reception as...