Escalation Representative-relationship Banking
1 month ago
**Job Description:
- Working towards resolution of customer concerns and closing loop with customers.
- Attending to cases from MD’s Desk / Other Senior Management of the Organisation.
- Following up on Escalated cases regularly and getting it closed within defined TAT
- Liaise with Department / Division Heads and be a customer advocate in resolving the cases.
- Work on the Root Cause of the Concern and ensure necessary changes are suggested to ensure the issue is fixed and so the same or another customer does not face a similar issue with us
**Requirements:
- Has customer centricity (Keeps the Customer First) in all perspective
- Has good communication skills (written and verbal)
- Has sound process / product knowledge
- Has zeal to learn new things and lead small process improvement ideas and spearhead them to closure / implementation
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Boarding Representative
1 month ago
Thane, India Fiserv, Inc. Full time**Location: Thane** **What does a successful Boarding Representative do at FISERV?** An exciting opportunity which supports our partners to complete merchant on-boarding and amendments. Requires strong customer service expertise, communication, and decision-making skills. **What will you do**: - Validate appropriate data from internal systems and ensure...
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Financer Relationship Manager
6 days ago
Thane, India Invoicemart Full timeWe have an opportunity for Financier Relationship Manager - Banking Alliance at Thane location with INVOICEMART - A.Treds.A.TREDS Limited (a group company of Axis Bank) is a national level online platform which facilitates financing of Receivables of Micro, Small and Medium Enterprises (MSME) from buyers through financiers. TREDS is in the business of...
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Financer Relationship Manager
7 days ago
Thane, India Invoicemart Full timeWe have an opportunity for Financier Relationship Manager - Banking Alliance at Thane location with INVOICEMART - A.Treds.A.TREDS Limited (a group company of Axis Bank) is a national level online platform which facilitates financing of Receivables of Micro, Small and Medium Enterprises (MSME) from buyers through financiers. TREDS is in the business of...
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Virtual Relationship Banking-central Support
1 month ago
Thane, India HDFC Bank Full time**Group Company**: HDFC Bank Limited **Designation**: Virtual Relationship Banking-Central Support Executive (V-IRM) (137_2521_100090) **Office Location**: Lodha iThink Palava City Thane (Branch) **Position description**: **Prepare and Publish MISs on all areas of the Channel’s operations** **Preparing Dashboard** which is maintained as a quick...
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Thane, India DBS Bank Full timeBusiness Function : Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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thane, India DBS Bank Full timeBusiness Function :Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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Elite Banker- Bharat Banking
4 days ago
Thane, India IDFC FIRST Bank Full time**Role / Job Title**: Elite Banker - Bharat Banking **Function/Department**: Rural Liabilities **Job Purpose**: Elite Banker - Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
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Elite Banker- Bharat Banking
3 days ago
thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker- Bharat Banking Function/Department: Rural Liabilities Job Purpose: Elite Banker- Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of...
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Elite Banker- Bharat Banking
4 days ago
Thane, India IDFC FIRST Bank Full timeRole / Job Title: Elite Banker- Bharat Banking Function/Department: Rural Liabilities Job Purpose: Elite Banker- Bharat Banking will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive CASA deepening, mobile banking adoption & usage, increase cross-sell of products...
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Client Relationship Executive
1 month ago
Thane, India Global Services Full time* Build relationships with Clients. - Create plans to address clients’ business needs. - Act as point of contact for complaints and escalate issues as appropriate. - Proven track record of meeting and exceeding targets. - Excellent communication and negotiation skills. - Problem-solving aptitude. - Graduate with minimum 2 years of experience in Client...
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Elite Banker-Bharat Banking
1 month ago
thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-Bharat Banking Function/ Department: Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading...
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Elite Banker-Bharat Banking
2 months ago
Thane, India IDFC FIRST Bank Full timeRole/ Job Title: Elite Banker-Bharat Banking Function/ Department: Retail Liabilities Job Purpose: Elite Banker will be responsible for enhancing the customer engagement virtually to increase customer stickiness on managed clients. They will drive mobile banking adoption & usage, increase cross-sell of products and work towards upgrading and...
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Client Representative
1 week ago
Thane, India EROS Inc. Full time_**ENDLESS OPPORTUNITIES AWAITS YOU HERE**_ **APPLY NOW TO JOIN OUR YOUNG TEAM** **CALL KAYRA 9137891307** Excellent Opportunity for a FRESHER to Start their Career **Roles and Responsibilities** - MANAGING CLIENTS RESOURCES AND A TEAM IN NEAR FUTURE - PROVIDING OUR CLIENTS THE BEST SERVICES IN THE MARKET - REPRESENTING CLIENTS IN THE MARKET AND EXPLAIN...
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Client Representative
3 days ago
Thane, India EROS Inc. Full time_**ENDLESS OPPORTUNITIES AWAITS YOU HERE**_ **APPLY NOW TO JOIN OUR YOUNG TEAM** **CALL Rianee 9324483283** Excellent Opportunity for a FRESHER to Start their Career **Roles and Responsibilities** - MANAGING CLIENTS RESOURCES AND A TEAM IN NEAR FUTURE - PROVIDING OUR CLIENTS THE BEST SERVICES IN THE MARKET - REPRESENTING CLIENTS IN THE MARKET AND EXPLAIN...
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Customer Service Branch Representative-relationship
2 months ago
Thane, India Kotak Mahindra Full time**Job Description: - Working towards resolution of customer concerns and closing loop with customers. - Attending to cases from MD’s Desk / Other Senior Management of the Organisation. - Following up on Escalated cases regularly and getting it closed within defined TAT - Liaise with Department / Division Heads and be a customer advocate in resolving the...
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Cec Relationship Officer
2 months ago
Thane, India Kotak Mahindra Full time**Job Role**: - Develops new and expands existing High Net worth Customer relationships for liabilities by sourcing category - A priority customers. - Sources new bank customers through Lead generation model and responsible for conversion from external field support - Cross sells bank products to existing set of customers. - Informs customers of new...
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thane, India DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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Thane, India DBS Bank Full timeBusiness Function Group Technology and Operations (T&O) enables and empowers the bank with an efficient, nimble and resilient infrastructure through a strategic focus on productivity, quality & control, technology, people capability and innovation. In Group T&O, we manage the majority of the Bank's operational processes and inspire to delight our...
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Customer Service Representative-comm. Bank Ho
2 weeks ago
Thane, India Kotak Mahindra Full time**Job Description: - Working towards resolution of customer concerns and closing loop with customers. - Attending to cases from MD’s Desk / Other Senior Management of the Organisation. - Following up on Escalated cases regularly and getting it closed within defined TAT - Liaise with Department / Division Heads and be a customer advocate in resolving the...
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Customer Relationship Executive
4 weeks ago
Thane, India Gautam Modi Group Full time**Job description** - Customer Engagement: Act as a point of contact between the organization and its customers - Initiate and maintain regular communication to engage customers - Customer Inquiries: Respond to customer inquiries, questions, and concerns in a timely and helpful manner - Provide accurate information and solutions - Complaint Resolution:...