Customer Support Agent

4 weeks ago


Chandigarh Chandigarh, India InfluxService Full time

**Customer Support Agent**

**Experience:

- Freshers**

**Shift:

- US (Night Shift)**

**Roles & Responsibilities:

- **
- Responding to customer queries in a timely and accurate way.
- Identifying customer needs and helping customers use specific features.
- Monitor customer complaints on social media and reach out to provide assistance.
- Inform customers about new features and functionalities.
- Follow up with customers to ensure their technical issues are resolved.
- Gather customer feedback and share with our Product, Sales and Marketing teams.

**Skills Required:

- **
- Excellent communication and problem-solving skills.
- Multi-tasking abilities.
- Patience when handling tough cases.
- Bachelor's degree(in any field).

**Job Types**: Full-time, Permanent, Fresher

Pay: ₹15,000.00 - ₹21,000.00 per month

Schedule:

- Monday to Friday
- Night shift
- US shift

Application Question(s):

- What is your current ctc?
- What is your salary expectation?
- What is your current location?

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)

**Language**:

- English (preferred)

Shift availability:

- Night Shift (preferred)

Work Location: In person

**Speak with the employer**

+91 9056770460



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