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Customer Support Executive

2 months ago

Chandigarh, India Harvesting India Pvt Ltd. Full time

**Responsibilities**:
Network Expansion:

- Collaborate closely with the Task Lead to understand network expansion targets and objectives.
- Identify potential on-ground agents through lead calling
- Reach out to potential on-ground agents through outbound calls and other communication channels.
- Explain the benefits of joining our network and address any queries or concerns they may have.
- Persuasively communicate the value proposition to potential agents to encourage their participation.

Task Execution:

- Coordinate with on-ground agents; Provide clear instructions and ensure that tasks are understood and executed accurately.
- Regularly follow up with agents to monitor task progress and ensure timely completion.
- Resolve any issues or obstacles faced by agents in task execution by liaising with relevant teams.

**Requirements**:

- 1-2 years of experience in a tele-calling or sales profile, preferably in a similar industry.
- Strong communication and negotiation skills with the ability to engage potential agents effectively.
- Proven track record in achieving sales targets or similar goals.
- Ability to work independently and collaboratively in a fast-paced environment.

**Salary**: ₹15,000.00 - ₹23,000.00 per month

**Benefits**:

- Cell phone reimbursement
- Health insurance
- Provident Fund

Schedule:

- Day shift

Supplemental pay types:

- Performance bonus

Ability to commute/relocate:

- Mohali, Punjab: Reliably commute or planning to relocate before starting work (required)

**Education**:

- Bachelor's (preferred)

**Experience**:

- total work: 1 year (preferred)
- Customer support: 1 year (preferred)

**Language**:

- Hindi (preferred)
- English (preferred)

**Speak with the employer**
+91 9467755880

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