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Customer Support Executive
7 days ago
Job Information:
Industry
- InternetCity
- ChandigarhState/Province
- ChandigarhCountry
- IndiaZip/Postal Code
Job Title:
Customer Support Executive - Jugnoo
Job Location: Chandigarh
Job Summary:
- We are looking for a Customer Support Executive who will offer excellent customer service and aftersales support to our clients. To be successful in this role, you should display excellent interpersonal and communication skills.
Your role & responsibilities:
- Identify and assess customers' needs to achieve satisfaction
- Build sustainable relationships and trust with customer accounts through open and interactive communication
- Provide accurate, valid and complete information by using the right methods/tools
- Handle customer complaints, provide appropriate solutions and alternatives within the time limits; follow up to ensure resolution
- Keep records of customer interactions, process customer accounts and file documents
- Take the extra mile to engage customers
You Should Have:
- Good communication skills (Written & Verbal)
- Flexibility in rotational shifts
- Proficiency in MS-Excel
Qualification:
- Any Graduate
Compensation:
- 1020k INR
-
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