Opening for Client Support Executive Job Code CHDCSC

3 weeks ago

Chandigarh, Chandigarh, India timesjobs Full time
# Opening for Client Support Executive (

Job Code:
CHDCSC)

0-3 Years Skills

Job Title: Client Support Executive

Location: Chandigarh, India

Experience: 0-3 years.

## Job Summary

We are seeking a highly motivated and skilled Client Service Executive to join our dynamic team in Chandigarh.

As a Client Service Executive, you will be responsible for providing exceptional customer service by assisting customers and employees in identifying software-related issues and offering suitable solutions.

Additionally, you will be involved in maintaining customer records, conducting software demonstrations, updating self-help manuals, and ensuring customer satisfaction with our products.

### Responsibilities:

-

Software Support: Interact with customers and employees to understand and address their software-related problems effectively. Troubleshoot technical issues and provide appropriate solutions to ensure smooth software usage.

-
Query Logging and

Record Keeping:

Efficiently log and maintain a comprehensive record of customer and employee queries, resolutions, and interactions in the CRM system.-

Software Demonstrations:

Conduct software demonstrations to showcase product features and functionality to potential customers and employees, ensuring a clear understanding of the software's capabilities.-
Self-

Help Manual Maintenance:

Regularly update and improve the self-help manual to empower customers and employees to troubleshoot and resolve simple software issues independently.-
In-

Depth Software Understanding:

Develop a thorough understanding of the software products offered to customers, allowing you to provide accurate guidance and support.-
Assess IT

Knowledge Levels:

Evaluate the IT knowledge levels of customers and employees to tailor support interactions accordingly and provide appropriate training when necessary.-
Logical Thinking and
Problem Solving: Utilize strong analytical and problem-solving skills to identify and resolve complex software-related issues promptly and effectively.

-

Excellent Communication:

Exhibit exceptional communication skills, both written and verbal, to interact professionally and courteously with customers and employees, ensuring a positive customer experience.-

Handling Difficult Callers:

Demonstrate the ability to handle challenging situations and difficult callers with patience, empathy, and a focus on finding effective solutions.-
U

S Shift Compatibility:
 Willingness to work in the U.S. shift, including evenings and weekends, to support customers across different time zones.

### Requirements:

  • Bachelor's degree in Computer Science, Information Technology, or a related field.
  • Proven work experience of 24 years in a client service or technical support role, preferably in the software industry.
  • Strong knowledge of software products and an aptitude for understanding technical concepts.
  • Proficiency in using CRM software and other relevant tools for query management and customer support.
  • Excellent analytical skills and the ability to think critically to solve complex problems.
  • Outstanding communication skills, both written and verbal, with a customerfocused approach.
  • Demonstrated ability to adapt to changing technologies and learn new software quickly.
  • Patience, empathy, and a positive attitude towards customers and colleagues.
  • Ability to work independently and as part of a team, with a strong sense of responsibility.


If you possess the skills and experience listed above and are ready to take on the challenges of delivering exceptional customer service, we welcome your application.

Join our team and contribute to our mission of providing outstanding software solutions to our valued customers worldwide.

  • Opening for Client Support Executive

    1 week ago

    Chandigarh, Chandigarh, India Cogniter Technologies Full time

    Skills: Job Title: Client Support Executive Location: Chandigarh, India Experience: 02 years. Job Summary We are seeking a highly motivated and skilled Client Service Executive to join our dynamic team in Chandigarh. As a Client Service Executive, you will be responsible for providing exceptional customer service by assisting customers and employees in...

  • Opening for System Adminstrator Job Code CHDADM

    1 month ago

    Chandigarh, Chandigarh, India timesjobs Full time

    Opening for System Adminstrator (Job Code: CHDADM)2-6 Years SkillsJob Description:About Cogniter Technologies:Cogniter Technologies is a leading IT solutions and services provider with a strong focus on innovation and excellence. With a global presence and a commitment to delivering cutting-edge technology solutions, we are seeking a highly skilled System...

  • Opening for System Adminstrator Job Code CHDADM

    1 week ago

    Chandigarh, Chandigarh, India timesjobs Full time

    Opening for System Adminstrator (Job Code: CHDADM)2-6 Years SkillsJob Description:About Cogniter Technologies:Cogniter Technologies is a leading IT solutions and services provider with a strong focus on innovation and excellence. With a global presence and a commitment to delivering cutting-edge technology solutions, we are seeking a highly skilled System...

  • Opening for System Adminstrator Job Code CHDADM

    3 weeks ago

    Chandigarh, Chandigarh, India timesjobs Full time

    Opening for System Adminstrator (Job Code: CHDADM)2-6 Years SkillsJob Description:About Cogniter Technologies:Cogniter Technologies is a leading IT solutions and services provider with a strong focus on innovation and excellence. With a global presence and a commitment to delivering cutting-edge technology solutions, we are seeking a highly skilled System...

  • Opening for Client Service Executive

    1 week ago

    Chandigarh, Chandigarh, India Cogniter Technologies Full time

    Skills: Job Title: Client Service Executive Location: Chandigarh, India Experience: 26 years Job Summary:We are seeking a highly motivated and skilled Client Service Executive to join our dynamic team in Chandigarh. As a Client Service Executive, you will be responsible for providing exceptional customer service by assisting customers and employees in...

  • Customer Support Executive

    1 week ago

    Chandigarh, Chandigarh, India JUGNOO Full time

    Job Information:Industry InternetCity ChandigarhState/Province ChandigarhCountry IndiaZip/Postal Code Job Title: Customer Support Executive - JugnooJob Location: ChandigarhJob Summary: We are looking for a Customer Support Executive who will offer excellent customer service and aftersales support to our clients. To be successful in this role, you should...

  • Again Open Job for Bike Riders

    1 week ago

    Chandigarh, Chandigarh, India HR Talent India Full time

    Job Description:Again Open Job For Bike Riders:Salary Location Chandigarh, ChandigarhExperience FresherEducation Below 10thJob Type- full timeResposbilitiesJob tittle Again Open Job For Bike Riders. Bike Taxi hiring for Bikers or Delivery Executive. You can work parttime or Fulltime. Weekly payment is available.Daily Incentive:Upto Rs 250rs Daily Earning: Rs...

  • Open Good Earning Job for Bike Taxi Riders

    1 week ago

    Chandigarh, Chandigarh, India HR Talent India Full time

    Job Description:Open Good Earning Job For bike taxi Riders:Salary Location ChandigarhExperience ExperiencedEducation Below 10thJob Type- full timeResposbilitiesJob tittle Open Good Earning Job For bike taxi Riders. Bike Taxi hiring for Bikers or Delivery Executive. You can work parttime or Fulltime. Weekly payment is available.Daily Incentive:Upto Rs 250rs...

  • Project Coordinator Intern

    1 week ago

    Chandigarh, Chandigarh, India code brew labs Full time

    Code Brew Labs is currently open for Project Coordinator InternsLocation: ChandigarhRoles And Responsibility:Job Description:IT Projects Planning & Coordination.Project Management Software.Website Testing & Quality Check.Team Handling & Coordination.Daily Project Status Reporting.Website Testing Quality Check.Client Coordination & Requirement...

  • Project Coordinator Intern

    1 week ago

    Chandigarh, Chandigarh, India code brew labs Full time

    Code Brew Labs is currently open for Project Coordinator InternsLocation: ChandigarhRoles And Responsibility:Job Description:IT Projects Planning & Coordination.Project Management Software.Website Testing & Quality Check.Team Handling & Coordination.Daily Project Status Reporting.Website Testing Quality Check.Client Coordination & Requirement...

  • React Native Intern

    1 week ago

    Chandigarh, Chandigarh, India Code Brew Labs Full time

    Urgent HiringCode Brew Labs is currently open for React Native InternsLocation: ChandigarhJob Description:Responsibilities:Company Profile:Within a short span of time the company has achieved a great turnover (in crores) with a growth rate of over 15% per month.RegardsMonika BhatiaHR || Code Brew LabsJob Type: TemporarySalary: From ₹10,000.00 per...

  • Job opening for the Marketing Manager

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -February 1, 2023 Designation - Marketing Manager (Sales) Location - Chandigarh Experience - 1 year (Minimum) Salary - 30k - 55k PM Gender - Male/Female Qualification - Graduation Skills - Processing payments as well as finding new clients Target Industry - IT Company No. of days working – 5 days Shift timings – 10 AM to 7 PM...

  • Urgent opening for the Sales Executive for Chandigarh location

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -January 30, 2023 Designation - Sales Executive Location - Chandigarh Experience - 1-4 years experience in Hospital line Salary to 3LPA + Incentives Gender - Male Only Qualification - Graduate Skills - Maintaining relationships with existing clients by providing support, information, and guidance Target Industry - Healthcare...

  • Job opening for Sales Executive for a UPVC Manufacturing Company in Chandigarh location

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -February 7, 2023 Designation - Sales Executive Location - Chandigarh Experience - 5-6 Years Salary K PM Gender - Any Qualification - Graduation Skills - Driven by targets.IT skills. Numerical skills. Target Industry - Manufacturing The job role requires To sell freezer & water coolers, customers dealing at the showroom.Paperwork...

  • Job opening for Sales Executive for a UPVC Manufacturing Company in Chandigarh location

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -February 7, 2023 Designation - Sales Executive Location - Chandigarh Experience - 5-7 Years Salary K PM Gender - Any Qualification - Graduation Skills - Negotiations, Presentations ,Communication skills Target Industry - Manufacturing The job role requires To sell freezer & water coolers, customers dealing at the showroom. ...

  • Urgent opening for the Sales Executive for Chandigarh location

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -January 30, 2023 Designation - Sales executive Location - Chandigarh Experience Years Salary to 3LPA + Incentives Gender - Male Qualification - Graduation Skills - Negotiation Skills and Convincing Power Target Industry - Medical Industry Working Hours – 9 AM to 6:00 PM 6 days working JOB Description : – Identifying...

  • Urgent opening for the Sales Executive for bangalore location

    1 week ago

    Chandigarh, Chandigarh, India T & A HR Solutions Full time

    Posted on -February 17, 2023 Designation - Sales executive Location - Chandigarh Experience - 4 Years Salary - (CTC: 1.80 to 3LPA + Incentives ) Gender - Male Qualification - Skills - Target Industry - JOB Description : – Identifying business prospects and sales leads in the respective Chandigarh(Punjab) territory. Main target...

  • Opening For Airport ground Staff

    1 week ago

    Chandigarh, Chandigarh, India konrad integrated Full time

    Opening for Ground Staff for Leading Airlines @ IGI Chandigarh Airport ( Male and female)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation CourseThen company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + UniformJob Location after Training...

  • Business Head

    1 week ago

    Chandigarh, Chandigarh, India Code Brew Labs Full time

    Code Brew Labs is looking for a Sales Head who can manage the sales team efficiently and perform the business development activities to achieve targets. Responsibilities: Experience in working with senior management to align sales strategies and solutions. Must have experience of handling teams and working in a corporate/business focused...

  • Opening For Airport ground Staff

    1 week ago

    Chandigarh, Chandigarh, India konrad integrated Full time

    Job DescriptionOpening for Ground Staff for Leading Airlines @ IGI Chandigarh Airport ( Male and female)If you are a Complete Fresher do not have any Airport Experience or Not done any Aviation CourseThen company will offer you OJT Online or Offline Batch and after OJT Starting Salary will be 25,000 Rs to 45,000 Rs Per Month +Cab+ Perks + UniformJob Location...